Quality Specialist, Senior

A Senior Quality Specialist (SQS) holds a masters (or higher) healthcare degree. The SQS applies healthcare experience, quality management expertise, accreditation/regulatory certification knowledge, change management and performance improvement experience to lead continued maturation of the OHSU Quality Management (QM) Department, OHSU Management System (OMS), and OHSU leader improvement capabilities.

The SQS utilizes healthcare knowledge of complex SCQS systems, process improvement, and risk-based thinking to guide decision-making and influence others in planning, executing action items, and evaluating outcomes to achieve and sustain the desired results.

The primary SQS focus is improvement in the patient care systems and processes, OHSU strategic healthcare priority initiatives, and the continued development and maintenance of an effective OMS reporting structure and processes.

The SQS serves as an advisor, instructor, coach, analyst, and investigator while partnering with all levels of leaders to address performance gaps, improve outcomes and sustain gains.

Specific duties vary based on assignment.

• Bachelor's Degree in Healthcare Related Field, and

• Masters Degree (or higher level), or

• Evidence of current progression toward an advanced healthcare degree with completion within 5 years

• Minimum of 7 years experience:

  • quality management and performance improvement in healthcare

  • change management

  • meeting regulatory standards

  • experience in case review and analysis

• Expert knowledge base and experience in quality improvement processes and tools with proven record of accomplishment with strong leadership skills to ensure that improvement processes stick, and priorities established are met

• Proficient understanding of regulatory standards for accreditation and/or certifications process

• Proficient understanding of statistical analysis and reporting practices pertinent to quality improvement

• Expert knowledge base and experience in leadership, creativity, initiative and a diplomatic communicator

• Expert knowledge base and experience in presenting technical reports and leading group discussions with clinicians and administrators

• Expert knowledge base and experience in working with teams requiring self-direction and excellent written and verbal communication skills

• Proficiency in office automation computer software including the Microsoft Office Suite of products

• Must be able to perform the essential functions of the position with or without accommodation

• Bachelor of Science in Nursing

• Hospital Acute Care/Critical direct care

• Knowledge, experience in Lean, Six Sigma, Project Management and other performance improvement tools

• Experience with statistical flow diagram programs

• Current Oregon Nursing Licensure

• Certification in Healthcare Quality

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