This position plays a vital role in supporting the work of the nurse coordinators and physicians within the Hematology/Medical Oncology Practice through independently performing a variety of administrative functions. This position coordinates and manages all the non-nursing patient case-loads, assisting with patient phone calls, triaging EPIC inbox, admission reservations, line placement reservations, etc. The incumbent takes direction from nurse coordinators and physicians, but must use independent judgement in implementation of those directions. This position serves as a communication link among physicians, nurse coordinators, patients, and the Hem/Onc clinic staff. The incumbant helps to build and maintain good working relationships with the internal institutional departments that provide services to the Hem/Onc patients. This position also maintains on-going quality management and patient tracking programs, as directed by the Nurse Coordinators or Manager. Additionally, this position is instrumental in streamlining the processes of the nurse coordinators, and allowing for the best possible use of nursing time by taking on extra duties as needed. Final goal of this position is to help organize the nurse coordinators by implementation of new processes and tracking programs. This position also functions as the Contact for the department, including any changes, problems, or repairs with phones or computers as well as projects as assigned by the Manager.
High School diploma or equivalent; AND Four years of general office or secretarial experience; OR
An Associates degree or certificate in office occupations or office technology and two years of general office or secretarial experience; OR
A Bachelors degree and two years of general office or secretarial experience; OR
An equivalent combination of training and experience.
Note: Successful completion of a formal OHSU Administrative Internship Program will substitute for one year of experience. Contact Compensation for confirmation of eligibility.
Must be able to perform the essential functions of the position with or without accommodation.
Ability to work without direction. Multi-tasking.
Demonstrated ability to work with a wide variety of diverse customers in difficult situations.
Ability to prioritize work demands.
Excellent communication, organizational, and time management skills with a focus on customer service.
Demonstrate flexibility and creativity in response to unexpected changes in workload.
Intermediate level skills in Word, Excel, Access.
Experience with EPIC and Cadence (scheduling module).
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or email@example.com.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm