PROGRAM COORDINATOR, Surplus Retail Store & Inventory
University of Washington
| As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years. UW Facilities manages the University’s buildings, infrastructure and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Utilities & Operations, Building Services, Transportation Services and Safety. Supporting these groups, as well as the separate Emergency Management team, are the Business Intelligence & Information Technology group and the Finance & Administration group. Maintenance & Construction: Materials Management has an outstanding opportunity for a Program Coordinator, Surplus Retail Store & Inventory. Under the direction of the Program Support Supervisor for Store & Inventory, the Program Coordinator will serve as the primary contact for the Surplus Property retail store operations and activities. General job responsibilities include: Serve as the primary contact for the surplus property retail store operations. Advise the campus community, governmental agencies, non-profit organizations, and the general public regarding the policies and procedures for acquiring surplus property and ensure compliance with University policies and procedures, WACs, and RCWs with regard to the acquisition of state surplus property. Coordinate surplus retail store operations. Receive, check, appraise, price, stock retail merchandise and maintain visual standards. Research pricing, markets, identify potential buyers. Coordinate displays, store arrangements with merchandise changes, special sales and new merchandise. Conduct retail store sales of surplus property to University of Washington departments, state and local governmental agencies, non-profit organizations, and the general public. Prepare and process sales receipts; receive and process sale revenue. Generate daily cash sales report and reconcile reports with sales receipt forms and cash revenue received. Complete sections of cash report as required. Process and handle charge sales; reconcile credit card merchant reports with sales receipt forms. Promote Surplus retail sales activities. Update inventory listings on the Surplus store website. Assist in maintenance of social media accounts; assist in maintaining social media account postings. Compose and prepare flyers, postcards, notices, and advertisements. Assist in preparing warehouse for public stores. Maintain and update interior and exterior signage. Maintain and update government agency and non-profit eligibility and reseller and tax exempt buyer files. Conduct annual audits and reviews. Monitor Surplus email account; respond to inquiries for information. Compose and distribute electronic newsletters notifying clients of upcoming sales and events. Bring forward customer feedback for review and analysis by Program Support Supervisor and Moving & Surplus Manager. Create, improve, and maintain program procedures. Conduct physical inventories of merchandise as scheduled and/or directed. Direct and review the work of and provide training and coaching to student assistants. Provide direction and assignments to Moving and Surplus staff working in the Surplus Store. Safely operate material handling equipment used in receiving and retail areas within the store and warehouse and when loading and unloading property. Participate in organizational, division, unit, and work group programs: Balanced Scorecard, Lean Process Improvement, and other business efforts in order to improve workplace practices and processes to add value to the services provided. Provide coverage for other Surplus Program Coordinators during planned and unplanned absences. Assume higher level duties as assigned. Assist with special projects as assigned. Perform additional duties as assigned. Required to work Surplus Property public auctions, usually held on Saturdays, 6-8 times per year. Core Competencies: •Demonstrate personal integrity and trustworthiness •Manage stressful situations and changing priorities effectively •Anticipate, recognize and resolve problems •Be responsible and accountable •Use organizational skills and provide attention to details •Maintain a positive, optimistic and success-oriented attitude •Exercise professional demeanor, which includes being tactful and courteous •Exhibit a professional work ethic •Continuously promote a safe work environment Requirements include: •High school graduation or equivalent AND two years of experience in the program specialty (retail operations/warehouse operations/materials management) OR equivalent education/experience. Additional requirements include: •Retail sales and merchandising experience •Excellent customer service skills •Strong organizational and problem-solving skills •Ability to maintain and model composure in a fast-paced, dynamic customer service driven environment. •Flexibility to meet changing business/customer needs •Excellent oral, written, and interpersonal communication skills •Ability to communicate clearly and effectively •Ability to work effectively in a team environment •Demonstrated proficiency with personal computing environment, Microsoft Office Suite, proprietary databases, web-based tools, and other proprietary software products or willingness to learn/use computers and related software Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. | |||
Error