The Epic Lead Business Analyst ensures that the operational interests of their respective functional areas are being fully represented in the day-to-day operations of the Information Systems Department. This role supports all application deployed within the Harris County Hospital District system.
Minimum Qualifications Education/Specialized Training/Licensure: Computer Science Bachelor Degree or Related
8+ Years within I.S.
Five (5) Years Hospital Health Care Organizations Business Analysis
Special Requirements Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing/Composing (Correspondence/Reports)
Other Skills: Analytical, Design, Research, Statistical
TYPICAL DUTIES THAT MAY BE PERFORMED: 1. Must fully understand functional processes and business rules related to the applications being implemented/supported 2. Facilitate requirements analysis sessions and develop design specifications for reports and application configuration 3. Facilitate process workflow sessions and develop workflow maps (may be called on to facilitate small workflow sessions) 4. Must have a thorough understanding of the limitations and opportunities presented by the applications supported 5. Must be able to recommend process improvements based upon industry standard in addition to resolving integrated process issues. 6. Coordinate with Vendors on the implementation of their products 7. Identify tasks and levels of effort for the implementation of solutions 8. Configure applications and assist less experienced employees 9. Assist Manager/Director with writing Performance Evaluations 10. Assist Manager/Director with interviewing potential candidates 11. Report project activity and status to management 12. Identify, resolve and escalate project issues (when necessary) in a reasonable period of time 13. Develop clear and concise documentation that facilitates repeatable configuration and migration of the applications 14. Provide information to I.T. Education as needed to support training activities 15. Assists with developing the overall test plan, develops test scripts and executes tests scripts that thoroughly exercise the system 16. Perform application troubleshooting and problem solving 17. Must be able to handle multiple activities simultaneously, be able to prioritize effectively, and meet overlapping deadlines 18. Act as a liaison between client and IT in resolving software issues 19. Escalate issues appropriately and expeditiously to appropriate individuals 20. Be on call (after hours) as needed
Internal Number: 148561
About Harris Health System
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.