The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. MNHC offers primary health care to adults, teens and pediatrics, behavioral health, family planning, OB/GYN, HIV and homeless services. We are dedicated to health equity through the provision of culturally-sensitive and linguistically-competent services with a focus on the Latinx Spanish-speaking communities. At MNHC we are committed to a culture of excellence and financial success to fulfill our mission of providing health care access for all.
Behavioral Health Director
This position requires traveling to different sites within a 5-mile radius
As a member of the primary care team at MNHC, the Behavioral Health Clinician (BHC) provides CBT and psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction & developing healthy coping strategies in individual/family/group settings. Assists clients with referrals to specialty services for clients needing more intensive mental health and substance abuse treatment. Under general direction of the Behavioral Health Director BHC delivers age-appropriate social work care to patients in accordance with agency policy and procedure and state and federal regulations. The BHC serves as an integral member of the healthcare team providing assessments, coordination, treatment planning, information and referral to community resources and other social work services to meet the complex needs of patients.
ESSENTIAL FUNCTIONS / RESPONSIBILITIES
Work collaboratively with other disciplines to provide comprehensive and holistic patient care.
Adheres and maintains productivity standards as designated by agency standards and in accordance with federally qualified health centers and respective grants.
Provides behavioral health services to homeless clients enrolled at the MNRC Clinic diagnosed with mild to moderate mental health conditions and general psychosocial concerns as well as substance use disorders.
Work collaboratively with the primary care teams in clients' respective MNHC Shotwell and Excelsior clinics (i.e. Prenatal, Teen, Pediatrics, Women's and Adult) and MNRC, including Warm Hand Offs.
Engage clients in services, taking into account client-identified needs, mental health concerns, trauma, socio-economic and cultural factors, family and immigration circumstances, and medical complexity.
Provide crisis intervention and clinical assessment.
Utilize a strengths-based and client-centered model of services to provide therapeutic interventions and short-term counseling.
Address Social Determinants of Health impacting a client's physical and mental well-being.
Adapt treatment models and strategies to meet individual client need.
Utilize evidenced-based models of intervention, including but not limited to: mindfulness, CBT techniques, harm reduction, motivational interviewing, and health psychology.
Educate clients in strategies to address emotional dysregulation, traumatic responses, insomnia, anxiety, depression, and other manifestations of psychosocial stress.
Support clients in addressing psychosocial and mental health factors affecting chronic diseases such as diabetes and chronic pain, and link clients to wellness supports.
Link clients with community services such as family and educational resources, immigration resources, and employment and disability resources.
Liaison to specialty services for clients with severe mental health and/or substance abuse treatment needs.
Accurately ant timely chart in the medical record according to established protocols.
Work closely with the MNHC Behavioral Health team on additional projects and participate in regular meetings, initiatives, and quality improvement projects.
Participate in individual and group consultation through case presentations and offering clinical feedback when appropriate.
Complete encounter forms and electronic logs thoroughly and in a timely manner, appropriately documenting all procedures and diagnoses.
Meet productivity benchmarks and quality indicators and grant/contract deliverables.
**To perform this job successfully, an individual must be able to complete each of the essential job requirements satisfactorily. The qualifications listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Promotes team effort in all activities and uses a team approach to problem solving.
Understands and embraces the mission and strategic initiatives of the institution.
Adheres to NASW Code of Ethics, does not cut corners ethically; earns trust and maintains confidences; does what is right, not just what is politically expedient; speaks plainly and truthfully.
Tolerance for Stress, Ambiguity, and Change
Maintains composure even while under great pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities.
Strives to understand the needs of clients/patients.
Treats all clients/patients with dignity, respect, and demonstrate appreciation of cultural differences.
Takes immediate action to correct any unsafe situation.
Follows correct procedures to ensure one's own safety and that of other team members.
Organizes and establishes priorities; gets the job done in a timely manner.
Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others.
POSITION QUALIFICATION REQUIREMENTS
Master's in Social Work from an accredited program or university.
Active LCSW license and registration with the CA Board of Behavioral Sciences.
ASW and registration with the CA Board of Behavioral Sciences will be considered.
LMFT/MFTI will be considered based on familiarity with social work and integrated care models.
Experience in a primary care setting preferred.
Knowledge of health, mental health, and social issues impacting Latino and immigrant communities.
Flexibility, ease working in a fast-paced clinical setting.
Desire and ability to work as a member of a multidisciplinary team.
Excellent communication, collaboration, and problem-solving skills.
Tools & Equipment
General Office Equipment
Confidential and Sensitive Information
Ability to maintain the highest level of confidentiality when dealing with patient records and personal information. Demonstrated expertise in patient eligibility, enrollment rules, procedures as well as patient privacy and security standards. (HIPAA).
Bilingual in Spanish and English. Required.
While performing the duties of this job the employee is required to sit approximately 60% of the time, walk 20% of the time and stand 20% of the time. The employee is frequently required to use hands and fingers to type or handle, feel, and operate objects. The employee is required to occasionally lift and/or move up to 15 pounds. While performing the duties of this job the employee is occasionally required to reach with hands and arms. The employee is frequently required to speak and listen. Specific vision abilities of this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Internal Number: 2
About Mission Neighborhood Health Center
Would you like to make a difference in peoples lives?
Mission Neighborhood Health Center (MNHC) is a dynamic healthcare and community services organization that makes a unique contribution to the lives of individuals and their families. Our staff is committed to providing high quality, compassionate culturally competent primary care and social services, focusing on the Latino Spanish-speaking population. We integrate the following values into our work and care for our community:
Passion for service:
We value commitment and teamwork. We learn from each other, we support one another and grow together doing our best to improve health outcomes with our patients/clients.
We respect and honor the values and traditions of our patients. We believe that everyone should be treated equally, fairly, and with dignity.
We value partnering with our communities and with our patients by honoring their voices.
In support of the wellness and healing of our patients and community, we value high quality, evidence-driven and team-based care. We seek caring, skilled individuals to join us in our mission to serve others. MNHC is... more than just a place to work; it's a place where people come together to improve the quality of life and care for individuals who are often underserved. MNHC has a caring and professional team environment with a competitive compensation and benefits package. If you share our vision to serve others, we want to hear from you. Please check our current job openings noted below to see if there is a position that meets your qualifications and desires.