Director, Dream Success Center (Job ID: 1014139) California State University, Long Beach
Salary: Commensurate with qualifications and experience.
Department: Dream Success Center (DSC)
Time Base/Hours/Units per Week: Full-time, 40 hours per week. Occasional evenings and or weekends based on operational needs.
Position Description: The Dream Success Center Director provides leadership, direction, and oversight of processes, procedures, operations, finances, and personnel including strategic planning processes, assessments, and the development of student learning outcomes. The incumbent provides comprehensive and holistic range of retention services (e.g. advising, programming, advocacy, etc.) for the Dream Success Center students. This position leads several components within the DSC, including providing referrals to appropriate resources for undocumented CSULB students, developing, implementing new programs and services for undocumented students while assessing program effectiveness. This position works collaboratively with staff and faculty to provide quality advising and outreach services to students.
Knowledge, Skills & Abilities: Ability to build and maintain partnerships with on- and off-campus resources. Skill in sound time management including prioritizing assignments to complete work in a timely manner. Ability to work under pressure and remain calm and focused in an extremely hectic fast-paced work environment. Demonstrated knowledge of the services and resources available to undocumented students. Demonstrated skill and experience developing partnerships and cultivating collaborative working relationships with internal constituencies including local, state, and national organizations focused on serving undocumented and immigrant groups. Ability to prepare and present presentations on college student development and pedagogical theories, federal and state laws and regulations related to undocumented students (e.g. Ally Training). Demonstrated skill and experience in counseling and crisis intervention particularly with undocumented and immigrant student populations. Ability to successfully address and mediate conflicts in a tactful and neutral way. Knowledge of college student development and pedagogical theories related to undocumented students. Ability to effectively conceptualize, coordinate, and assess learning opportunities that are consistent with students stages of development. Strong oral communication skills to communicate diplomatically and effectively with co-workers, staff and departmental staff. Ability to provide excellent customer service to the Campus community, vendors, and other outside agencies.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience: Equivalent to a Bachelor's degree from an accredited university in higher education or equivalent with upper or graduate coursework in counseling, human relations, or a related field and four years of professional experience in one of the student services program area required. Minimum of four years of professional experience and/or direct community involvement with undocumented and/or immigrant groups. Master's degree from an accredited university in higher education, student affairs administration, counseling, education, student development, leadership or related field is highly preferred.
Application Deadline: December 3, 2019.
Equal Employment Opportunity: CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer.
General Information: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
All management and executive employees shall be required to provide a written statement to the appropriate administrator of any and all outside employment. Employees shall also provide a written statement of outside employment if a written request by an administrator is made.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Benefits: This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.
Background: Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
Licenses / Certificates: Possession of a valid California Driver's License in order to operate a University vehicle.