UCSD Layoff from Career Appointment: Apply by 09/13/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 09/25/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.
This position will remain open until filled.
The Epic Ambulatory Optimization Analyst will actively contribute to an innovative team dedicated to continuous optimization improvements and quick resolutions for break/fixes associated with the ambulatory services EMR. The Epic Ambulatory Optimization Analyst will gain knowledge of the Epic EMR software, as well as the ambulatory service, operations and workflow, and will work closely with application analysts and clinical leaders to translate business needs into EMR functionality. The Epic Ambulatory Optimization Analyst will be responsible for reviewing vendor software releases and updates to test features desired and then implement them within UCSD Health. Incumbent will participate within an on-call rotation to provide 7/24 problem management support and resolution for clinical systems.
As a seasoned clinical applications professional, applies skills to projects of medium size at all levels of complexity, or portions of large projects. Involved in the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. May provide customer service, troubleshooting, and maintenance.
Bachelor's degree in health care information technology, computer science, or related area, and / or equivalent combination of experience / training.
Incumbent will be required to be certified in an assigned EMR vendor's product/module within the first six months of employment.
Incumbent must satisfy all vendor testing requirements to be certified without needing to attend vendor's training a second time for the same class.
Three or more years of ambulatory analyst experience within an integrated health system.
Demonstrated ability to provide expert consultative guidance and direction on change initiatives affecting clinical care processes.
Demonstrated ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis.
Ability to effectively utilize system tools to meet functionality needs of users.
Ability to plan and organize day-to-day activities along with short and long-term projects; in-depth knowledge of organizational and project planning processes and ability to produce and maintain high quality planning documents.
Excellent written and verbal communication skills.
Dedicated team player with strong interpersonal skills.
Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization.
Demonstrated experience as a major participant in a clinical system implementation.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.