The Academic Records Specialist is responsible for managing degree audits and academic progress counseling for an assigned distribution of the undergraduate population. In addition to maintaining accurate academic records and upholding academic policy consistent with university standards, this position regularly interacts with this population to proactively assist students and resolve any issues related to degree completion and academic clearance for commencement.
Required Education * Bachelor’s degree or equivalent experience and education.
Required Experience * Three to five years business experience, preferably in higher education.
Primary Duties/Essential Functions * Provides customer service in multiple modes (face to face, phone, and email) within the area of Academic Services. This position serves students, faculty, staff, alumni, parents, and visitors to APU. * Evaluates and determines whether degree requirements have been met. Analyzes degree requirements, minimum GPA, completion of service credit hours and departmental requirements. Accumulates and records final information regarding graduation for undergraduate students. Posts degrees after all requirements are met. * Evaluates, determines, and communicates graduation status for each commencement ceremony to students. * Maintains accurate academic files of enrolled students. In addition, records pertinent details from conversations with students that may affect degree completion. * Communicates with the assigned student client base to proactively keep them informed of any policy or procedural change that might influence their degree. * Meets as needed, with faculty and staff to clarify academic and registrar policies applicable to their area of oversight. * Participates on Academic Department Curriculum Committees. * Maintains contact with the students after graduation to assist them with finishing degree and university requirements as needed. * Provides information on transfer equivalencies, transfer inquiry, and policies governing transfer credit. * Collaborates with the financial aid team in verifying eligible courses for Title IV eligibility. * Supports staff, students, and faculty in New Student Scheduling process. * Assists students during add/drop, registration and pre-registration. * Collects and processes various forms related to academic policies and requests. * Registrar staff will be required to participate in off campus orientation events, including any travel necessary. * Registrar staff will be required to work both Spring and Winter Commencement each calendar year. * Performs other tasks as assigned by the Assistant Registrar of Academic Progress, or UG Registrar.
Skills * Excellent computer skills. Ability to micro-manage complex database information. Good organization and problem solving skills. Strong oral and written communication skills.
Mental Demands * Ability to work under pressure, exuding a mature demeanor while multi-tasking in a deadline-oriented environment with accuracy and consistency. * Ability to work independently and meet deadlines. * Ability to work collaboratively with a team, as well as an independent contributor. * Ability to exercise good judgment and discretionary skills in determining when to act independently and when to consult management prior to taking action. * Self-starter with a positive attitude. * In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.
Physical Demands * Requires repetitive motions and sitting at computer keyboard. * Hearing and speaking on the telephone. * Ability to conduct business at other offices on campus. * Ability to lift, bend, grasp, reach, lift up to 20 lbs. occasionally.
Visual Demands * Reading, writing notes, and computer monitor.
Environment * Pleasant office, comfortable temperature.
Technologies * Proficient in Google Apps., Microsoft Office, Word, and Excel.
Azusa Pacific University is acting as an Employment Agency in relation to this vacancy.
Internal Number: S571
About Azusa Pacific University
Azusa Pacific University is a comprehensive, evangelical, Christian university located 26 miles northeast of Los Angeles, California. As a leading Christian university in California, Azusa Pacific University grounds rigorous academics on a solid spiritual foundation. With an intentional focus on scholarship, faith integration, diversity, and internationalization, APU provides high-quality academic programs within a tight-knit community of disciples and scholars. APU is classified by the Carnegie Foundation as an R2 Doctoral University, recognizing APU’s high level of research activity. A leader in the Council for Christian Colleges & Universities, APU is committed to excellence in higher education. Offering more than 100 bachelor’s, master’s, and doctoral programs on campus, online, and at seven regional locations across Southern California, APU continues to be recognized annually as one of America’s Best Colleges by U.S. News & World Report.