PT Enrollment Guide will assist current and prospective students, parents, faculty, and staff in regards to all areas of enrollment affairs. They will answer questions in the areas of Admissions, Financial Aid, registration, and student affairs questions from all levels of media, not limited to email, text, chat, phone, and in person. They will be expected to quickly and efficiently determine the needs and give holistic responses in regards to the enrollment process.
Provide the highest quality customer service to all who visit the Mane Stop.
Accept and process all documents required for enrollment.
Accept and process all documents required for Financial Aid.
Communicate effectively in an oral and written fashion.
Responsible for responding to student inquiries through email, text, chat, and in person.
Process schedule additions and changes.
Admit and assist in registration processes.
Regular office hours are Monday through Thursday 8 am-5 pm and Friday 8 am-noon. Summer hours are 7:30 am-5:30 pm Mon-Thurs & closed on Fridays. This position is a part time position that works no more than 19 hours per week. Subject to criminal background check. Resume required in addition to application. Salary: $9-$11/Hour, commensurate with education. Position open until filled.
High School diploma or GED.
Required Skills & Abilities:
Knowledge of Microsoft Suite applications
Ability to multitask and manage assignments with deadlines
Ability to act in a professional manner
Ability to maintain a neat/clean professional appearance
Ability to work independently and in a team atmosphere
Ability to work under pressure during times of heavy workloads and short time lines
Knowledge of College and departmental policies, procedures, safety, and regulations
Preferred Skills & Abilities:
Knowledge of Jenzabar EX student information system
Knowledge of Canvas system
Two years customer service experience.
Special Instructions to Applicants:
North Central Texas College (
Internal Number: 5273
About North Central Texas College
Established in 1924 under the leadership of Texas community college pioneer Randolph Lee Clark, North Central Texas College is the oldest continuously operating public two-year college in the state. From its roots as a small, rural "junior" college — an extension of the local public schools actually — NCTC has grown and matured into a comprehensive, full-service community college of truly regional scope, serving students from six major campuses located across its service area.Mission: North Central Texas College is dedicated to student success and institutional excellence. The College District encourages student achievement by providing affordable, quality learning environments, comprehensive student support, and public services.North Central Texas College ("NCTC") is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.