Under the general direction of the Executive Director, Information Resource Management, this position will lead Salesforce solutions delivery for UA community by effectively utilizing Salesforce based technologies implemented within UA?s Salesforce environment. The position will be responsible for gathering requirements and implementing solutions for University Advancement & Alumni Relations staff. The position will work closely with Salesforce Solution Architect and Salesforce Administrators to ensure alignment of University Advancement?s business process needs with UA?s application architecture roadmap. The position will manage projects and cross-functional project teams on functional and technical design activities; defining the interaction between various Salesforce application packages, databases, and middleware systems to optimize functional coverage; acting as subject matter expert (SME) for UA?s Salesforce environment that require integration into the application. This position will work closely with other members of the IRM team and larger UA community to create Solution Designs, perform Configuration Changes, implement phased changes, run test scenarios, and investigate related issues through resolution.We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders; understand their needs; configure and customize the platform in order to meet new/changing business requirements. The ideal candidate will have hands-on and in-depth familiarity with Salesforce technologies such as Sales Cloud, Service Cloud, Marketing Cloud and Community Cloud. The candidate must understand integration concepts, CRM and related business models, have experience collaborating with stakeholders in multi-faceted roles, be detail oriented, and have strong communication skills.The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.Salary: Annual $Commensurate with expereinceTotal Hours: 8-5, M-FCareer Position.Final candidate subject to background check.As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts. Please attach your resume.Click here to see the University Advancement website.View Job Description for the position requirements.
Internal Number: 2019-1282
About University of California, Irvine (UCI)
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.