Director, Enrollment Services – Admissions and Records 1920-08
STUDENT SERVICES DIVISION
Sierra College is seeking a full-time Director, Enrollment Services – Admissions and Records in the Student Services Division. Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 18,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville.
Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps.
As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 18,300 students per term: 26% of Sierra College’s students are Latinx, 3% are African-American, 2% are Filipino, 5% are Asian-American, 1% are Native American, 6% are multiracial and 57% are White. As a Hispanic Serving Institution (HSI), Sierra College understands that it has a great responsibility to the educational attainment and economic well-being of our students.
The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students.
Under the direction of the appropriate administrator, the Director, Enrollment Services - Admissions and Records is responsible for providing district-wide direction and oversight of all admissions and enrollment processes. The Director contributes to and implements services that assure student access, ease of entry, and successful transition to college. The Director serves as custodian of student records, the district’s data steward for admissions, and College Registrar.
Sierra College is committed to Guided Pathways to increase student achievement and timely goal completion and to close equity gaps. Further, Sierra College is committed to providing its diverse student population with equitable educational outcomes, contributing to the social, cultural, intellectual, and economic development of our campus and regional community. In that spirit, the Director of Enrollment Services – Admissions and Records is responsible to ensure areas of oversight afford an inclusive educational and employment environment and are focused on equitable outcomes for all.
EXAMPLES OF FUNCTIONS AND TASKS
Representative Duties - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Assists in the development, implementation, evaluation and improvement of enrollment services, assessing and improving services to mitigate or eliminate barriers to enrollment.
Plans, implements, prioritizes, assigns, supervises, participates and collaborates in the work of staff responsible for the coordination of enrollment services for students, including but not limited to college application, placement, and course registration.
Assist with the development of strategic direction and sets priorities for enrollment efforts in accordance with the District’s goals and changing student needs.
Develops and implements admissions and records programming, services, and staff training that is culturally responsive to the populations being reached, and utilizing the principles of universal design to meet diverse student needs.
Coordinates with the Centers and other departments contributing to enrollment services to ensure the implementation and intentional delivery of services District wide and serves as primary contact for admissions and records in the District.
Performs the more technical and complex tasks of the work unit including, designing and implementing a robust Welcome Center for new, transfer, and returning students, their families, and the community; providing effective and efficient enrollment services and referrals to college programs and services.
Serves as custodian of student records and, according to FERPA and document retention policy, maintains, monitors, guards, releases, and destroys student data as required.
Assists with the coordination and planning of admissions and records staff yearly and daily schedules for the purpose of ensuring appropriate departmental coverage; identifies resource needs and makes recommendations to allocate resources accordingly.
Assists in the development of short and long-range plans and goals for enrollment services including providing onboarding support for students, including specific identified and historically underrepresented students; modifies and/or revises policies and procedures as needed to ensure equity-mindedness and on-going compliance with Title 5 and other applicable regulations.
Coordinates with IIT and others as appropriate to help implement and maintain effective district technology solutions g.: ERP (Ellucian), student communication (Starfish), appointment scheduler (SARS), placement testing (Accuplacer), and mobile applications.
Coordinates, develops and implements programs for enrolling students designed to deliver quality services in an efficient manner.
Develops, collects and analyzes pertinent district-wide data to ensure conformation to statewide Management Information System (MIS) requirements.
Attends and participates in professional group meetings; maintains awareness of new trends and developments regarding student enrollment and other community college initiatives.
Performs related duties as required.
QUALIFICATIONS- The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
EducationandExperienceGuidelines:Any combination of education, experience and training that provides the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
A bachelor’s degree in any subject matter field, Master’s degree preferred, or the equivalent, and four years of progressively responsible management experience related to the duties of the positions is preferred. One year of progressively responsible management experience related to the duties of the position is required.
Effective and innovative practices related to college admissions, records, and onboarding
College policies and procedures governing admissions, onboarding, and student record keeping, registration, residency, veterans administration and international students;
Guided Pathway tenants;
Data storage/retention/security best practices;
Methods to successfully support individuals with varying backgrounds, which includes person with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups;
Database management, student information systems, statistical data interpretation, and the application of information technology to admissions and records programs;
Collaborative problem solving and conflict resolution techniques;
Accounting and budgeting methods, audit procedures, statistics, and data interpretation;
Management concepts and practices, including change management, organizational and motivational techniques;
Personnel management practices and techniques of supervision and staff evaluation;
Employment processes, collective bargaining processes, data collection, and report writing;
Laws, regulations, and legislation relevant to assigned program areas;
Envision, develop and maintain short and long term strategic plans;
Coordinate and direct student enrollment programs for general and specific identifiable student populations;
Apply an equity-minded framework and ensure programs, services and processes are designed and delivered to meet the varying needs of all students;
Supervise, organize, and review the work of assigned staff involved in the enrollment of community college students;
Recommend and implement goals, objectives, policies and procedures for providing student enrollment services that is culturally-responsive to the populations being reached;
Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals;
Participate in the preparation and administration of assigned budgets;
Promote comprehensive solutions involving a diverse body of stakeholders;
Bridge gap between instruction and student services;
Conduct ongoing research and evaluation of best practices;
Identify and respond to sensitive organizational issues, concerns, and needs;
Plan, organize, direct, and coordinate the work of assigned staff;
Function as Data Steward for Student Records which includes; granting and removing staff’s security access to data, and creating, monitoring, and auditing the use of security classes;
Oversee and enforce policies and procedures that insure the accuracy and integrity of student records, including: transcripts, grade changes, academic standing, and fee assessment rules;
Compile data and prepare accurate reports;
Demonstrate an awareness and appreciation of the cultural diversity of the community;
Adhere to critical deadlines while working with frequent interruptions;
Establish and maintain effective working relationships;
Commitment to equity and student success;
To interact and work effectively with a diverse population utilizing exceptional interpersonal and intercultural skills;
Perform consistently under the pressure of deadlines and other administrative demands;
Plan and manage in an environment of shared governance;
Demonstrate integrity and consistency;
Communicate effectively verbally and in writing;
Effectively coordinate group work efforts;
Effectively utilize social/interpersonal skills;
Utilize listening and negotiating skills;
Interact effectively with District faculty and staff, and the community;
Set priorities and establish goals and objectives;
Organize work and manage time effectively;
PHYSICALDEMANDSANDWORKINGENVIRONMENT- The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting. Incumbent must be able to function indoors, engaged in work of primarily a sedentary to moderately active nature, and to perform the following, with or without reasonable accommodation:
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Maintain cardio-vascular fitness to function under stress in emergency and crisis situations.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents, and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
Salary & Benefits: Supervisory salary of $118,370.47 per year with annual increases. The District offers a very competitive benefits package, which includes health & welfare as well as income protection, including retirement. Twenty-two (22) days of vacation and twelve (12) days of sick leave are provided annually. Employment conditions (salary, work days and benefits) are subject to change per Board approval.
DEADLINE:Applications must be received by the Sierra College Human Resources Department no later than TUESDAY, October 1ST, 2019.Late or incomplete applications will not be considered. Cover letters and resumes are not required but may be included if applicant so desires. Please note that letters of reference may be utilized during the reference checking process, but will not be provided to the hiring committee.
TRAVEL EXPENSES BORNE BY THE CANDIDATE
Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105.
Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department.
*Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time.
Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity among its faculty, staff, and students.
SIERRA COLLEGE HUMAN RESOURCES DEPARTMENT
5100 SIERRA COLLEGE BOULEVARD
ROCKLIN, CA 95677
(916) 660-7105 / firstname.lastname@example.org
Please include a self-assessment that addresses the responsibilities and qualifications listed on the job announcement, including:
The transferable experience, knowledge, skills and abilities to serve as a Director, Enrollment Services- Admissions and Records.
What equity-minded practices/strategies would you incorporate into this role?
Data shows that support for applicants and enrolled students are increasing college access, improving completion rates, and reducing disparities in achievement at community colleges. How do you see this position implementing support services and coordinating with other college services to provide equitable and effective support for incoming and continuing students?
Evidence of responsiveness to and understanding of the racial, socioeconomic, academic, and cultural diversity within the community college, including individuals with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice in the campus community.
Candidates must submit a Sierra College Online Application available at:
DEADLINE:Applications must be received by the Sierra College Human Resources Department no later than
TUESDAY, October 1ST, 2019.Late or incomplete applications will not be considered. Cover letters and resumes are not required but may be included if applicant so desires. Please note that letters of reference may be utilized during the reference checking process, but will not be provided to the hiring committee.
Internal Number: 1920-08
About Sierra College
Since its founding in 1936, Sierra College has focused on quality instruction and meeting the needs of the communities that it serves.With approximately 125 degree and certificate programs, Sierra College is ranked first in Northern California (Sacramento north) for transfers to 4 year Universities, offers career/technical training, and classes for upgrading job skills. Sierra graduates can be found in businesses and industries throughout the region.Our award-winning faculty members enhance their teaching with research, authorship and industry expertise. We are also recognized nationally for excellence in our athletic programs.