UCSD Layoff from Career Appointment: Apply by 08/12/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 08/22/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under the direction of the Clinic Manager, the Front Desk Coordinator is the first point of contact for patients. The Front Desk Coordinator performs and coordinates front office patient centered duties, to include, but not limited to, greeting patients, co-pay collection, appointment scheduling, template adjustments, authorizations and referrals. The Front Desk Coordinator serves as a resource for patients, physicians, staff, and ambulatory care service managers. Performs other duties as required.
Three years previous related experience in a large complex healthcare setting.
Strong organizational skills with demonstrated, independent ability to set priorities, handle deadlines and manage conflicting demands with limited supervision.
Be able to maintain strict confidentiality with demonstrated experience applying good judgment and discretion.
Demonstrated problem solving ability by using good judgment by applying these skills to assist customers and ensure customers' expectations are met.
Demonstrated knowledge of third party payors including federal, state, and private health plans.
Demonstrated computer skills and be able to work between multiple systems during calls.
Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone. Have excellent communication skills with the ability to communicate clearly both verbally and in writing.
BART or BLS at time of hire with commitment to get BART w/in 6 months of hire date.
Orthopedic Surgery general practice setting.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.