The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. The Social Development Research Group (SDRG) has an outstanding opportunity for a Research Study Assistant Project Background: The Social Development Research Group (SDRG) at UW is looking for part-time staff to conduct computer assisted phone interviews with research study participants in the Lehigh Family Study (LFS). The position will last approximately 8 months, beginning in mid-June 2019. The Lehigh Family Study is a longitudinal study that started in the mid-1970s at Lehigh University with the goal of identifying the causes and consequences of child maltreatment. It continues now at the UW and University of Michigan with a focus on life course patterns of intergenerational violence including elder abuse as well as the biological indicators of long-term stress.Essential Functions: The primary function of the Research Study Assistant/Interviewer is contact study participants, schedule and complete computer-assisted phone interviews. Interviewers will use various modes of contact, resources and techniques to coordinate interviews with participants. The phone interviewer will also help schedule follow up in-person visits by local interviewers to collect health measures. Training will be provided and Interviewers will be expected to demonstrate an understanding of the project, work expectations and requirements, and a mastery of basic interviewing techniques before beginning work on the project.Responsibilities Include: *Contacting respondents at their last known location and implementing locating strategies to obtain new contact information, as needed*Motivating respondents to schedule and complete the survey, assisting the project in meeting completion goals*Conducting computer-assisted phone interviews with study respondents*Scheduling in-person health measure collection visits for local & traveling interviewers*Keeping detailed and accurate records of all respondent contacts and project activities*Implementing refusal prevention techniques for hesitant participants; maintaining high response rates*Adhering to project protocols, assuring confidentiality of subject information, using project tools properly.*Serving as a member of the team - attending weekly staff meetings, providing on-going feedback on survey administration and procedures, assisting in problem-solving solutions*Assisting with other data collection and clerical tasks as needed Qualifications: *Ability to work independently*Excellent oral and written communication skills*Strong interpersonal skills; ability to build rapport easily*Excellent organizational skills and attention to detail*Comfortable learning new technology; able to handle working with multiple software applications (specifically MS Office Suite and SPSS Dimension Net)*Previous customer service experience can be helpful*Experience working on a research project or understanding of data collection process preferredRequired: *Two years of college-level course work in a relevant academic area AND one year of appropriate experience OR equivalent education/experience *Flexible schedule - this requires day, evening and weekend workApplication Process:The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter, and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.