The Police Communications Officer I (PCO I), under supervision, handles routine and emergency radio, telephone, and 911 calls for service following special or written instructions for transmitting and routing calls.
The PCO I serves the community as a member of the Public Safety team trained and organized to serve as the link between emergency calls for assistance, and the first response teams that provide the needed assistance. The PCO I is responsible for receiving incoming calls/messages to include emergency and non-emergency calls and connecting them with appropriate internal or external emergency responders, personnel, or offices. The PCO I enters records of calls/messages for service and officer activity into the computer aided dispatch and records management system. Operates a Federal/State regulated computer system which accesses sensitive law enforcement records including driver's license, vehicle registration, and criminal warrant/history information.
Receives incoming emergency/non-emergency telephone calls from the public and disseminates information via radio for all law enforcement, medical and emergency personnel.
Maintains records and files through the use of data terminals for the National Crime Information Center/Texas Law Enforcement Telecommunications Systems, personal computers for the University Police Department (UPD) computer network, and any other computer systems and records as required.
Monitors and responds to activation of a comprehensive closed circuit television and computer alarm security system, including 911 and medical emergency notification, and coordinates with all appropriate agencies and personnel.
Any other duties as assigned.
Education and Experience:
High school diploma or GED.
Six months experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience.
Knowledge, Skills and Abilities:
Ability to multitask and work cooperatively with others.
Ability to work under stress.
Ability to comprehend technical aspects of communications equipment. Communication skills.
HOURS: Part-time (up to 19.5 hours per week)
Registrations, Certifications, and Licenses:
May require Texas Commission on Law Enforcement (TCOLE) certificate.
Work rotating shifts, evenings and holidays. Applicant must complete background investigation.
Internal Number: R-017261
About Texas A&M University - Central Texas
Texas A&M University-Central Texas is an upper-level university offering junior and senior-level coursework needed to successfully complete baccalaureate degrees and all coursework leading to the completion of graduate degrees. The University is committed to high quality, rigorous, and innovative learning experiences, and prepares students for lifelong learning through excellence in teaching, service, and scholarship.