The Clinical Applications Specialist III acts as a subject matter expert in the support of one or more clinical applications. This role demonstrates expertise in understanding the application functionality, reporting capability, interfacing and integration associated with clinical applications assigned. Understanding associated workflows and how the application(s) integrate with the clinical environment is essential. Duties may include application implementation, system integration, system configuration, system customization, upgrades/updates, user training, user access, high availability, and other duties as assigned. The essential functions of the Clinical Application Specialist III include the following:
Maintains changes to referential data, across clinical applications assigned. Reviews monthly clinical updates and keeps application data current with industry standards.
Supports the implementation of new functionality in the application, such as new interfaces, by contributing to clinical requirements definition, participating in testing and developing related workflows. Assesses impact of changes to the quality of care given using the clinical application. Tests new and existing functionality prior to application upgrades and releases. Helps implement third-party software and related application modules by assisting with software configuration and the development of incorporated workflows.
Participates in user groups and forums to share experiences and solutions with other users from other healthcare systems. Stays abreast of industry trends and best practices.
Helps implement requirements from federal, state and local agencies by adapting workflows and application setup to enable application users to comply with rules and regulations.
Assists physicians in the definition of requirements for clinical content, e.g., forms, letters, pick-lists. Works with Project Steering Team and other key committees to create enterprise application solutions tailored to best practice disease management, as they are developed.
Recommends technical solutions to clinical content requirement and facilitates consensus among diverse stakeholders in the content development area. Develops the forms, letters, pick-lists, templates, handouts, translation tables, etc. that comprise the clinical content of the application. Works with programming resources to design needed reports.
Provides assistance to other members of the clinical application support team, especially in regards to clinical practice, for the resolution of user problem tickets and diagnosing application errors. Researches and analyzes problems and errors in the clinical application to determine root cause, and, if necessary, work with the vendor on resolution. Serves as a clinical reference for non-clinical information technology team members in assessing problems and proposed solutions. Oversees configuration changes and problem resolutions completed by other team members, to ensure accuracy and adherence to adopted standards.
The ideal Clinical Applications Specialist III candidate will have excellent verbal and written communication skills.
Location/Facility â Temple, TX
For more information on the facility, please click our Locations link.
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
PTO accrual beginning Day 1
*Note: Benefits may vary based upon position type and/or level.
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nationâs exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, itâs accepting a calling!
Bachelorâs degree or equivalent work experience required
10+ years of related work experience required
Internal Number: 19008801
About Baylor Scott & White Health
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!