Join our award-winning team at University of Washington Medical Center (UWMC). Among the top dozen medical centers in the United States as rated by U.S. News & World Report "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The University of Washington is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. University of Washington Medical Center's OTO HEAD AND NECK SURGERY DEPARTMENT has an outstanding opportunity for a FULL-TIME (100%), DAY SHIFT, MEDICAL ASSISTANT.Under general supervision, the full-time Medical Assistant (MA) in the OTO HEAD AND NECK SURGERY DEPARTMENT will assist the medical and nursing staff by performing delegated tasks that involve direct patient care; endoscopic procedures or monitoring that may be invasive and require skills validations; transportation of patients, supplies and specimens; ordering and stocking of supplies; and maintenance of special equipment, including sterile equipment and set-ups. The MA role may include coordinating the clerical activities and supporting the front desk activities for patient care in the clinic. Participates in clinic and selected divisional activities to promote effective problem solving and communication. RESPONSIBILITIES:CLINIC FLOW ACTIVITIES: Ensure procedure/clinic rooms are stocked, clean and ready for patients Maintain and use supplies and equipment in a cost-effective mannerAssist provider by facilitating use of technology including EMR (electronic medical records) and Endoworks(electronic imaging) Coordinate clerical patient care activities and/or specialized technical duties unique to the assigned clinic to ensure accurate and expedited patient check-in and discharge Take initiative to maintain patient flow for assigned providers/team. Transport patients and lab specimensPATIENT CARE ACTIVITIES: Prepare patient for examination by the provider. Observe and document the patient's physical and emotional condition and vital signs in the medical record, recognize and report symptoms of common medical illnesses to physician or nursePerform delegated patient care activities/education in accordance with established standards of practiceAssist during patient examinations and procedures performed by health care professionals May withdraw venous blood and capillary blood May give injectable medications that have been registered with the WA State Department of HealthCUSTOMER SERVICE AND TEAM BEHAVIORS Greet patients and familiesReview patient needs with providers daily, preferably at the start of each day or session Advocate for the patient/family by locating appropriate staff to address concernsAppropriately directs patients and others to other departments across the medical center Demonstrate an atmosphere/attitude of respect for human dignity and the uniqueness of each person encountered in the clinic setting Promote and protect general safety for patients/families/friends and co-workers through adherence to correct procedures, timely communication of messages and test results, and appropriate consultation Act promptly and effectively during an emergency situationMaintain/improve own professional competence, knowledge and skills to meet identified self-learning needs and annual review requirements Apply appropriate policies, procedures, protocols, and standards of practice in performing dutiesSupport development of clinic and divisional efficiency and effectiveness through participation in quality assessment and improvement activities Demonstrate support for clinic and divisional policies and procedures Promote and contribute to the development of team in clinic and working relationships between the clinic and other departments/disciplines Participate in orientation of new staff and preceptorship of MA studentsOther duties as assignedAs an employee you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.