The Dispatcher is a non-exempt, full-time staff position which assists management within the Public Safety department. This position is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties.
High School diploma
Successful completion of 911 dispatch course within the first 365 days of employment. Chapman will provide.
Experience working in professional office with multiple demands.
Correct usage of English spelling, grammar and punctuation.
Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations.
Ability to effectively communicate with and elicit information from upset and irate persons.
Excellent communication skills to work with a diverse group both inside and outside the university.
Able to work various work shifts.
Must be able to provide quality customer service.
General clerical experience with the ability to learn and interpret policies and procedures of the department and university.
Technical skills to learn enterprise systems and tools.
Able to work with high confidential information.
Ability to learn geographic features within the area and give geographic directions upon request.
Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function.
Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.
CA POST 911 Dispatcher certification.
Knowledge of the criminal justice system and appropriate penal and vehicle codes. Working dispatching experience in public safety or police station is a plus.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.
The offer of employment for the final candidate is contingent upon satisfactory completion of and outcomes of a criminal background screening, DMV check, and upon the acceptance of and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Internal Number: 18004
About Chapman University
Chapman University is one of California's oldest and most respected private universities, offering distinguished undergraduate and graduate degrees in the context of a liberal arts and sciences university. For more than 150 years, Chapman University has served as a symbol of educational access and excellence in the state of California. Founded as Hesperian College in 1861 in Woodland, California by members of the Christian Church (Disciples of Christ), we admitted men and women and people of color from our earliest days. Endowed by the Valencia orange magnate Charles Clarke Chapman, the institution changed its name to Chapman College in 1934, and by 1954 had moved to the former campus of Orange Union High School in Orange, California. The college again extended higher educational access when it began offering classes to military personnel at El Toro Marine Base.In 1965, Chapman took undergraduate education to the high seas when it began running World Campus Afloat, the program that would eventually become Semester at Sea, a tradition that continues at Chapman through our world-wide study abroad programs.Since our founding, Chapman has grown into a highly regarded university that at...tracts high-achieving undergraduate and graduate students from all over the United States, and more than 60 nations around the world.Our mission statement: To provide personalized education of distinction that leads to inquiring, ethical and productive lives as global citizens.