The emergency department technician (ED Tech) position is part of the healthcare team in the Emergency Department. The ED tech performs tasks of direct and indirect patient care under the supervision of a Registered Nurse and as directed by the department nurse manager. The ED tech will provide assistance in the maintenance of supplies pertaining to the Emergency Department, and will assist with quality assurance activities for the Emergency Department. This individual has the ability to communicate data reflective of the patients\u2019 status and delegated tasks to the RN or LIP in charge of patient care. The ED tech assists the patient, patients\u2019 families, visitors, nursing staff, and other support staff to assure the delivery of quality care in a safe and comfortable environment. The ED tech demonstrates ability to provide care (as described below) to to patients across the age continuum (infants, toddlers, pre-school, school-age, adolescent, adult and geriatric patients). ED Techs contribute to the success of the department and support of team members.
1. Patient Care
Observes all infection prevention guidelines.
Assists with admitting and discharging patients.
Obtains accurate vital signs and patient weights in kilograms.
Gathers and secures patient valuables.
Completes all unit specific ED tech documentation in the patient\u2019s medical record.
Performs 12-lead EKG per standard.
Performs wound preparations and applies simple dressings as assigned by the RN or LIP.
Performs ortho splinting as directed by RN or LIP.
Provides safe patient mobilization using aids, as directed, for safety and notifies the nurse of additional needs.
Performs or assists with proper and safe patient lifts, transfers, turns and positioning.
Provides for safety; bed in low position, side rails, items within reach, identified hazards and assistance.
Assures patient maintains good body alignment, comfort, range of motion (ROM), and support.
Responds to call lights. Assures that call lights are within reach at all times.
Collects and tests specimens as directed (blood, urine, stool, other).
Assists the patient with toileting and hygiene needs
Provides emotional support as needed to patients and families.
Provides and maintains needed comfort measures e.g. blankets, pillows, etc.
Performs post mortem care as per policy.
Greets visitors and family members, and provides information within unit defined standards.
Provides and obtains shift reports as needed or as directed.
Escorts/transports patient via wheelchair/stretcher to various locations within the hospital.
Assists with monitoring of equipment alarms. Notifies nurse appropriately.
Rounds/observes patients at least hourly, responding to all patient needs, and reports observations as needed or directed.
Performs all duties necessary to assure delivery of prescribed diet and meet all dietary needs.
Provides safe and proper application, observation, and documentation of restraints/seclusion. Observes disoriented/confused patients per division guidelines or as directed.
Assists RNs, physicians, and other health care team members as needed.
Performs phlebotomy for obtaining blood specimen.
2. Indirect Care:
Maintains the patient care area.
Cleans equipment and area in conjunction with environmental services.
Keeps dirty utility rooms clean and free of debris and excess supplies.
Distributes linen and supplies.
Transports specimens, equipment and medications.
Maintains awareness of equipment operation and reports broken or missing equipment per OHSU standards.
Orders supplies as necessary.
Stocks patient rooms and carts as needed or as directed.
Assists Departmental Leadership in their efforts to monitor and evaluate applicable standards.
Maintains quality assurance around Point of Care Testing.
Maintains current knowledge of departmental benchmarks and initiatives; works toward continuous process and system improvement.
Provides an environment conducive to safety for patients, visitors, and staff.
Disinfects or discards equipment/supplies appropriately.
4. Customer Service
Responds promptly to our customers needs.
Handles workload and customer queries with patience and empathy, does not let work pressure reflect on how our customers are treated.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm