Summary: Emerging IT professional within the DesktopEngineering family developing and applying technical expertise in one or moreIT disciplines that support Cook Children's technical infrastructure.
Jobs in this family are responsible for developing, testing,maintaining, installing, and/or deploying technologies. In addition, theyare responsible for the establishment, development, and promotion of standardarchitectures, as well as hardware and software components. This roleprovides consulting services to application development teams and/or customersregarding technologies and the application of specific technology standards.
Disciplines for this job description include: Supportingdesktop and laptop Windows based operating systems, computer hardwaretroubleshooting, application monitoring and support, system based monitoringutilizing respective enterprise level monitoring tools, Microsoft Office andExchange troubleshooting, active directory group policy and securitytroubleshooting, system imaging utilizing enterprise level tools, network andtelecommunications tier-1 level troubleshooting.
Position requires at least 3 years of direct experience anda high school diploma or equivalent OR an Associate's Degree in IS and at least2 years of direct experience.