We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Veterinary experience is preferred but not necessary and we will consider applicants whose attributes reflect attention-to-detail, self-motivation, compassion, and reliability. Emergency medicine can be high stress, with long wait times, and high emotions. You must be able to stay cool under pressure!
The candidate MUST be able to work evenings (until 12am)/weekends/holidays.
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR combines customer service with sales skills to develop the relationships we have with our clients, as well as positively impact our business.
Skills and Qualifications
VCA's Client Service Representatives come from a wide variety of professional backgrounds: careers in medical & healthcare fields, retail, hospitality, restaurant service, sales, management, administrative assisting, and call centers. Yet they all share a common passion….the satisfaction that comes from providing an outstanding client experience.