The Kidney and Pancreas Transplant Program Manager is responsible for clinical, fiscal, human resource and quality outcomes for the Kidney and Pancreas Transplant Program. This includes actively managing all clinical operations including evaluation of a potential recipient or living donor, management of all patients on the waitlist, and the education and management of recipients and living donors post-transplant. Working closely with Medical & Surgical Directors and Clinical Transplant Services Director, the manager will develop standards of care to ensure high quality, cost effective delivery of care and spearhead innovative projects for program improvements.
The manager understands and ensures regulatory requirements are met for UNOS, CMS, and DNV.
The manager will be responsible for hiring, onboarding and maintaining staff. The manager will be responsible for assessing workflows to optimize productivity and satisfaction. The manager works with staff on a clearly defined and communicated vision and engages individuals and groups to achieve that vision. The manager identifies and develops organizational talent and embraces continuous learning of self and others.
Additionally the manager will respond to all patient satisfaction concerns and evaluate means for programmatic improvement. This includes responsibility for the program development, management and overall day-to-day business operations associated with the clinical operations for the Kidney and Pancreas Transplant Services.
The manager collaborates with a multidisciplinary team, in conjunction with the Clinical Transplant Services Director, PAS Supervisor, transplant quality specialist and physician partners, to advance quality strategies, ensure a positive professional work environment, facilitate timeliness of services, and enhance patient and staff satisfaction. The manager oversees all aspects of the provision of clinical services including the maintenance of safety and technical/clinical performance, human resources, quality, standards of care, practice guidelines, service delivery and patient and customer satisfaction.
This position is responsible for financial accountability and working collaboratively with the Director to monitor the operating budget.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm