Join our award-winning team at University of Washington Medical Center (UWMC). Among the top medical centers in the United States, and ranked as the number 1 hospital in Washington State, as rated by U.S. News & World Report 2018-2019 "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW's School of Medicine.UWMC's 8SA ONCOLOGY UNIT has an outstanding opportunity for a PATIENT SERVICES SPECIALIST 1-TRAINEE OR PSS 2 (Part-Time 63% FTE, Day Shifts). The 8SA Patient Services Specialist (PSS) provides patient-focused care through the use of customer service strategies. PSS duties include:
Communicate effectively with medical staff, patients, visitors, and other medical center departments to facilitate patient care
Coordinate unit activities by acting as the communications center for the nursing unit
Handle all unit paperwork, including chart maintenance and patient information, etc.
Transcribe physician orders, assuring completeness, accuracy, and timeliness
Triage telephone calls
Greet, check in, and check out patients
Access and enter information in computer programs In addition, the PSS exercises independence in the planning and accomplishment of a wide spectrum of clerical duties, including:
Maintain inventory of supplies and equipment
Partner in the orientation and training of professional and support staff, nursing and medical students, and other Patient Service Specialists
Other duties as assigned These responsibilities are often carried out simultaneously with constant interruption
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.