The Director of Alumni Engagement is an integral part of Chapman University's leadership team, focusing on the university’s relationship with its 50,000+ alumni (including undergrad, grad, degreed). This position provides overall direction and strategic planning for the engagement of Chapman alumni, through targeted and relevant programming in the alumni lifecycle and the Chapman University Alumni Compact. The Director will focus on creating opportunities and growth for alumni involvement and engagement with the university. The post is also responsible for alumni volunteer management along with on-going campus partnerships among schools and colleges, faculty, University Advancement, Student Life, and other key departments.
Minimum of five to seven years of progressive, demonstrated successful experience in non-profit, constituent management and/or equivalent job experience.
Leadership skills to engage and motivate a team, improve services and connect with diverse constituents.
Experience in team building and staff skill development.
Experience with working with volunteer boards.
Volunteer management experience. Strong analytical skills to think strategically, evaluate and understand data, identify key areas, develop appropriate solutions and achieve goals and meet deadlines.
Ability to thrive in a fast-paced, entrepreneurial environment with flexibility and adaptability to changing deadlines and urgent priorities.
Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills.
Experience in marketing, communication strategies and branding concepts.
Knowledge and skill to assist in the development and design of collateral and other materials.
Knowledge of current communication tools, social media and platforms to build an online community, deliver messages, and share news and information.
Understanding of institutional advancement and strategic engagement.
Direct mail experience preferred: strong writing and editing skills.
Experience in event and project management.
Ability to demonstrate tact and diplomacy and maintain a high level of confidentiality.
Excellent organizational skills and a results orientation.
Proven track record in managing programs and building constituent engagement.
Ability to provide excellent customer service.
Ability to prepare, monitor and reconcile budgets and expenses.
Ability to coordinate and work with students. Attention to details.
Computer skills in the use of Microsoft Office Suite applications.
Strong technical skills to learn and use enterprise systems and other databases needed for the position.
Ability to develop, organize and present program data to support the department's work.
Experience in a higher educational setting or non-profit preferred.
Experience in university alumni relations programs preferred.
Has a working knowledge of Chapman University policies and procedures.
Experience with prospect management.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, credit check, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Internal Number: 17820
About Chapman University
Chapman University is one of California's oldest and most respected private universities, offering distinguished undergraduate and graduate degrees in the context of a liberal arts and sciences university. For more than 150 years, Chapman University has served as a symbol of educational access and excellence in the state of California. Founded as Hesperian College in 1861 in Woodland, California by members of the Christian Church (Disciples of Christ), we admitted men and women and people of color from our earliest days. Endowed by the Valencia orange magnate Charles Clarke Chapman, the institution changed its name to Chapman College in 1934, and by 1954 had moved to the former campus of Orange Union High School in Orange, California. The college again extended higher educational access when it began offering classes to military personnel at El Toro Marine Base.In 1965, Chapman took undergraduate education to the high seas when it began running World Campus Afloat, the program that would eventually become Semester at Sea, a tradition that continues at Chapman through our world-wide study abroad programs.Since our founding, Chapman has grown into a highly regarded university that at...tracts high-achieving undergraduate and graduate students from all over the United States, and more than 60 nations around the world.Our mission statement: To provide personalized education of distinction that leads to inquiring, ethical and productive lives as global citizens.