Temecula Valley Hospital brings advanced technology, innovative programs, patient-centered and family sensitive care to area residents. The hospital features 140 private patient rooms; emergency care featuring ER Reserve; advanced cardiac and stroke care; orthopedics; general and surgical specialties. TVH is nationally recognized for Patient Safety by The Leapfrog Group, with a 2017 Top Hospital Award and 4 consecutive "A" Grades for Patient Safety. In addition, the hospital has received many awards including; The American Heart Association/American Stroke Association's Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award, The Joint Commission's Gold Seal of Approval® for Certification for Hip and Knee Replacement and a 4 Star Medicare Hospital Compare Rating. We are proud to be a recipient of the Inland Empire's Top Workplaces in 2017. Temecula Valley Hospital has been designated an Aetna Institute of Quality® Cardiac Care Facility for comprehensive heart and vascular treatments-including Cardiac Medical Intervention, Cardiac Rhythm Programs and Cardiac Surgery.
Patient Access Coordinator
The Patient Access Specialist/Coordinator (PAS) demonstrates a solid knowledge of the registration process. PAS Specialist is responsible for obtaining all accurate demographic and financial information, completing any and all registrations. Corrects selection of insurance coding and insurance descriptions using tools such as the Rolodex in SMS, Matrixes for contracted medical groups and the Internet; completes all Status Transfers ; ensures correct room placement for patients; and runs and accepts the HDX reports on all insurances that apply. Additionally, this role obtains and ensures that all necessary notification, authorizations, verification of benefits and tracking numbers for all accounts/insurances are obtained.
Essential Job Duties:
Knowledge of medical terminology Ability to communicate effectively, both verbally and non-verbally Demonstrated strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and hospital staff at all times Ability to discuss personal and financial matters with patients and/or their representatives Good problem solving and process efficiency skills Knowledge of insurance benefits, covered services and collection procedures for all insurance programs for acute facilities General knowledge of office procedures and ability to utilize resources in an organized manner Type 35-40 words per minute Knowledge of computer keyboard.