We have an opening for a Full-Time Clinical Operations Support Specialist to work in Colorado Springs, CO !
Premise Health is a leading worksite health and patient engagement company dedicated to improving the cost and quality of employee healthcare. We believe healthcare should be about helping people get, stay and be well. That's our mission and it's the foundation of everything we do. With more than 40 years of experience, Premise Health manages more than 500 worksite-based health and wellness centers across the country. The company serves more than 200 of the nation's leading employers, including a significant number of the Fortune 1000.
We are seeking an Registered Nurse (RN) or Nurse Practitioner (NP) who is Certified in Occupational Health Nurse (COHN) to join us as a Clinical Operations Support Specialist. This position is responsible for providing consultative guidance for Occupational Health Clinics while implementing consistent activities to standardize operational processes to ensure sustainable business outcomes and results and adherence to corporate policies and government regulations. This position will assist in the development, refinement, and execution of detailed project plans including tactical coordination of corporate departments and Health Center management. 25-40% Travel Required.
Provides leadership and communication to ensure knowledge transfer and best-practice sharing to sites with Occupational health and/or Complementary Health services in support of operational goals and objectives and compliance with government regulations
Communicates processes, policies, and corporate vision effectively with Occupational Health and Complementary Health team members
Creates an environment of clear accountability for Occupational Health and Complementary Health management and takes accountability for his/her own results.
Provides thought leadership and support of quantitative and qualitative analysis, development of interventions, outcomes measurement and reporting.
Actively participates in the development of individual and site processes and project planning according to the scope of work ensuring operational efficiency and governmental compliance
Participates in site assessments and gap analysis and provides recommendations for action plans where change or improvement is needed
Facilitates and/or participates in project meetings with Health Center Management and Occupational Health and/or Complementary Health teams to prepare for implementation/execution of corporate policy
Solves complex problems effectively with an emphasis on developing proactive, productive approaches utilizing internal support functions.
Understands the financial, business, and clinical requirements and implications of the lines of service and articulates them to other parts of the business
Responsible for the completion of all tasks in Project Plan designated as responsibility of Clinical Operations Support- Occupational Health and Complementary Health in preparation, implementation and follow up as needed
Monitors the status, assigns actions items and proactively identifies issues/roadblocks
Conducts or participates in conference calls on a regular basis and effectively communicates weekly project status and timeline updates
Drives integration across products, disciplines, and lines of service
Participates in on-boarding of new Occupational Health team members
Provides consultative guidance and perspective to Occupational Health Centers and to clients for issues related to subject matter expertise and operational processes
Collaborates with Occupational Health site management on issues related to SME deliverables and operational optimization
Provides support to sales, operations, and strategy teams to drive business development
Consults with Medical, Legal or Compliance departments regarding regulations, practice acts, practice law, certification requirements etc.
Support Sales, Reporting, Procurement, Credentialing, Clinical Applications Delivery, and other internal teams as requested regarding Occupational Health and Complementary Health practices
Work with the Clinical Operations Support Team to support Lines of Service.
If you want to join a team of knowledgeable, compassionate, like-minded healthcare professionals, join Premise Health for an unlimited opportunity with the company that is changing the face and the place of the healthcare industry as we know it.
We are an equal opportunity employer.
Licensed as a Registered Nurse or Nurse Practitioner Required
Bachelor of Science or Masters, preferred
3+ years' experience in occupational health.
COHN or COHN-S Certification
Prior experience in an on-site in an Occupational Health Center or Primary Care Center/Patient Centered Medical Home setting, preferred.
Experience working in a virtual or remote environment preferred.
Excellent verbal and written communication skills
Excellent articulation skills and ability to communicate complex health/medical principles and procedures in simple layman's language
Ability to create process flows to improve efficiency and adherence to corporate policies and government regulations
Understanding of business processes to facilitate execution of initiatives
Functional use of Microsoft Office Suite and web-based programs, specifically Electronic Medical Record (EMR, etc.), preferred