Retail Supervisors are responsible for 24 hour a day/ 365 days a year oversight of operation assigned.
Retail Supervisors manage retail location(s) with aggregate budgetary responsibilities/expenditures of;
$1.5 to $3 million in annual revenue or more
Direct Supervision of 5-30 hourly employees
Have ancillary responsibility for additional OHSU retail foodservice operations as needed.
Responsibilities include (but are not limited to);
Direct in unit supervision of operations on a continual basis. Assuring the highest standards of customer service, cleanliness, food quality and operation excellence.
Developing schedules and work outlines for hourly staff consisting of multiple classifications such as; Cooks, Cashiers, Baristas and Food Service Workers,
Interviewing and hiring new employees, training, disciplinary action as needed in accordance with institutional standards and collective bargaining agreement, organizing employees and assigning duties.
Supervising meal periods, monitoring guest service levels
Conducting employee evaluations
Monitoring Occupational Safety and Health Administration guidelines, ensuring compliance with county and state health department rules and regulations, enforcing and monitoring Hazard Analysis and Critical Control Point food safety and sanitation program.
Implementing planned merchandising campaigns for the retail location supervised
Monitoring food and labor costs and taking corrective action when needed, developing and managing the menu for the retail location supervised
Developing new retail business concepts (includes business planning, design, menu development).
Retail Supervisors are responsible for assessing general customer satisfaction during all meals periods by visiting with guests, as well as providing knowledge regarding the menu, ingredients to guests as needed. Assistance to guests and employees will be provided as needed.
Retail Supervisors must be capable, willing, and proficiently perform all job functions for the employees they supervise in their operations including but not limited to; cooking, serving, bussing, barista, cleaning and cashiering.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm