The Principal Admit Worker (PAW) is the first contact of our patients when they come in the door, so their individual professionalism, friendly and accommodating personality is essential to the success of the Patient Experience. The PAW provides customer service to all ages of patients who seek and obtain medical services. The candidate is instrumental in facilitating patient flow in the clinic. The PAW works with multiple disciplines to manage the day to day functions. HIPAA is a primary concern of all staff, and must be respected and is expected to be followed. Using multiple UC Irvine electronic and paper registration systems the candidate greets patients, determines insurance eligibility, schedules, reschedules, cancels and confirms appointments, follow through on messages to MDs and back to patient when directed. The candidate is responsible for insurance co-pay and deductible, as well as self-pay collections. They must have proven cash handling skills with accurate daily reconciliation. They apply appropriate credit to accounts, review patient issues with billing coordinator and supervisor when necessary. The PAW will obtain insurance authorizations and certifications for treatment or equipment.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Salary: Hourly $20.86 - $23.04 Total Hours: 8-5, M-F Career Position. Final candidate subject to background check. As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts. Please attach your resume.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.