Under minimal supervision, performs clerical duties, which are well defined and of moderate scope and complexity. Duties may include such tasks as receiving and/or conveying information, preparation of summaries, sorting and matching documents, filing records, collecting, sorting and distributing mail, data entry, routine inventory and supply organization.
Provide assistance to the Patient Account Representatives and Management to improve workflow and assist in reducing A/R days.
Essential Job Outcomes & Functions
1.Ability to use correct grammar in written and verbal communication.
2.Ability to perform clerical duties, in a professional manner, to assist in the functioning of the department.
3.Ability to complete all tasks in an accurate and timely manner.
4.Ability to use computer skills with knowledge of Microsoft Office software and understands the proper use of office equipment.
5.Ability to work independently with minimal supervision.
6.Able to be at work and on time, follow organization rules and procedures and directions from a Coordinator/Lead or other member of the Management staff.
7.Able to adhere to all confidentiality policies and procedures and carries out all tasks in a pleasant and respectful manner.
8.Ability to make suggestions for enhancements throughout the department and continually seeks opportunities to improve current policies, procedures and practices.
9.Able to recognize and perform essential duties and offers assistance to others or performs other required tasks when own assignments are completed. Performs other duties as assigned by management.
10.Ability to use critical thinking while reviewing billing and collection notes in the financial computer system to ensure that the appropriate action is taken within the billing and collection process and to ensure correct hospital reimbursement.
Minimum Requirements / Work Experience
Minimum 3 years’ previous general office and filing experience, required
Skill in use of computers with MS Office experience
Excellent interpersonal skills
Written and verbal communication skills to meet productivity standards