Reporting to the Executive & Artistic Director of Meany Center for the Performing Arts (MCPA), the Senior Director of Planning & Operations provides key leadership engaging and executing MCPA’s mission and is responsible for the day-to-day operational and administrative aspects of the organization; this includes facility/venue management and operations, technical production, front-of-house services, ticketing services, IT, budget monitoring, and strategic organizational and artistic initiatives. Meany Center for the Performing Arts is recognized as a visionary performing arts center for the 21st century, and the Sr. Dir. of Planning & Operations will share a deep personal enthusiasm and professional commitment to building on the excellence, innovation, connection and inspiration that it is known for.
The Senior Director supervises all operational staff including: Technical Director, Director of Patron Services, Audience Services Manager, and IT services (includes IT and Tessitura administrators); and maintains a dotted-line reporting relationship from the Director of Finance & Administration. The Senior Director oversees and supports the development and implementation of clear processes, systems, and communication across the entire organization and its programs, including the visiting artist series, with the goal of optimizing work flow, balancing organizational priorities, managing resourcing, and meeting deadlines across all functional areas. The Senior Director also coordinates and monitors strategic organizational initiatives, oversees all capital projects and serves as the spokesperson and liaison for these and other campus and system-wide issues with external and internal constituents.
The Senior Director supports the Meany Center Visiting Artist Series in advancing its mission, also ensures that Meany Center activities support its mission of integrating the arts into the academic life of the University; and acts as the primary point person in responding to the operational needs and requests of the academic arts departments. The Senior Director cultivates and maintains strong relationships with departmental chairs to stay abreast of, support, and communicate academic projects and programs to Meany staff and to other key stakeholders. The Senior Director acts as Meany’s lead representative to the Meany Academic Usage Committee, which is Chaired by the Divisional Dean of the Arts.
The Senior Director also manages Meany Center’s event rental business; working with limited calendar dates, monitoring revenue and expenses and ensuring client needs are met; and manages the strategic development of the performance calendar, balancing available resources, with its principal users (Meany Center Visiting Artists, Schools of Music, Drama, and the Dept. of Dance) as well as the community rentals program.
Provides strong internal management to increase the productivity of the organization and to foster continued growth toward the fulfillment of all areas of Meany Center’s mission.
Facilitates consistent and effective communication to guarantee all levels of staff are well-informed, enabling productive and timely decision making.
Supervises daily operations management ensuring that the administrative systems and day-to-day activities of the organization are maintained effectively and professionally.
Supervises HR recruitment and review processes as well as any grievance and disciplinary procedures.
Performance and Event Management:
Oversees all operational aspects of event planning and production, including technical production, front-of house services, concession services, ticketing services and IT services; interfacing directly with artists in supporting creative development residencies and productions.
Manages the event rental business; working with limited calendar dates, developing, implementing and monitoring revenue that includes cultivating and maintaining departmental and community rental clients and ensuring client needs are met.
Strives to implement and/or maintain state-of -the-art customer service and technical capacities.
Manages the operation and maintenance of Meany Hall’s facilities day-to-day operation, planning and implementing maintenance, upgrades and capital projects for the Hall’s physical plant and production needs.
Responsible for ensuring a strong safety program to protect audience members, artists, faculty and staff. Maximizes net income from venue rentals in a manner consistent with the mission for the rentals program and in balance with the Meany Center Academic and Visiting Artist priorities.
Working with the Campus Art Administrator, the Senior Director is also responsible for the Meany Hall art collection and ongoing exhibitions within the lobby spaces.
Financial Planning and Control:
Monitors the development of organizational annual and multi-year operating and capital budgets, identifies new earned-income opportunities and cost savings, supervises cash flow and budget projections, supervises appropriate budget to actuals reporting, and other key operational metrics, and recommends proactive adjustments as needed.
Monitors timely execution and follow through of all artist agreements and payments.
Responsible for information technology management and systems administration including Tessitura ticketing software, financial reporting software, event management software, and internally developed databases.
Seeks out new and emerging technology to incorporate into the departments’ systems, facilities and performances in order to improve staff, artist and audience experiences.
Manages the website operations and online ticket purchase system, Tessitura implementation and upgrades, ensuring compliance with UW business practices and financial regulations and strong interfaces between the Meany Center, Arts UW and Departmental websites.
Ten years or greater of progressively responsible experience managing operations of a performing arts presenting program. Experience with a university presenting program preferred. The successful candidate must demonstrate a strong working knowledge of multiple business components and have considerable experience supervising performing arts events’ planning and production, overseeing facilities management, as well as strong direct experience with cross-departmental project management, planning, budget planning and management, and personnel administration. Experience managing IT staff and systems preferred. Prior experience supervising major facilities and strategic projects a plus. Excellent organizational and communication skills a must, and an interest in working collaboratively across multiple arts units within a dynamic academic and community setting in which the exchange of creative ideas is highly valued.
About Meany Center for the Performing Arts, University of Washington
Meany Center for the Performing Arts at the University of Washington, Seattle, is one of the region’s premier performing arts presenting organizations and, together with its university and community partners, Meany Center fosters innovative performances that advance public engagement, cultural exchange, creative research and learning through the arts. Meany Center provides opportunities for diverse artists, community, students and faculty to connect in the discovery and exploration of the boundless power of the arts to create positive change in the world. Meany Center strives to model equity and inclusion throughout its organization and programs, fostering a dynamic environment of open collaboration and creative exchange. Located in the heart of the UW Campus, Meany Hall serves as the primary performance space for the University’s academic programs in Dance, Music, Digital Arts and Experimental Media, Drama and for the Meany Center Visiting Artist Program.