UW Medicine's IT Services department is looking for an outstanding Project Manager to join the team! Are you a Project Manager looking for an exciting large-scale system implementation project in the healthcare field? Do you have experience in workforce management and/or analytics projects? Do you like working in a cross-functional team, solving problems and driving project outcomes? If so, we'd love to speak with you!What are we looking for?Patients Are First focusCustomer service mindsetInterpersonal skills and teamworkResults-oriented attitudeCommitmentAdaptability and flexibilityWhat are the perks?Medical insurance at reasonable rates with TEN plans to choose from!Dental Insurance at no cost to you OR your dependents...AND we have three plans for you to choose from!10 paid holidays annually!1 personal holiday every year!Generous amounts of vacation and sick leave that you can feel good about taking (more than 5 work weeks in your first year) !TWO Retirement plans to choose from – one even matches 100% of your contributions with immediate vesting!Voluntary Investment program to save more towards your retirement!Deferred Compensation program to save even MORE towards your retirement!Flexible Spending Account...Tax Exempt!Dependent Care Assistance program!On-site Childcare Centers!Long Term Disability insurance!Life and Accidental Death and Dismemberment insurance!U-PASS transportation program and discounted parking...PRE-TAX!Tuition Exemption program – at the UW (and other colleges around the state)!Housing resources and home buying options!Auto, home, renter, and boat group insurance!Valuable membership and merchandise discounts!Federal student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program!For all of the specific details on these benefits and more, please click here.What will you be doing?In short, you'll work closely with different user groups and IT teams to drive the implementation of new Kronos modules (e.g., Core Analytics, Healthcare Extensions). While the immediate project needs are focused around Kronos, our system environment includes an enterprise data warehouse, multiple EHR systems, departmental systems, and interfaces. An understanding of those systems and how they integrate with Kronos is going to be critical to your success.And now for some of the "official" language:the Project Manager (PM) will participate in and contribute to the successful planning, implementation and transition to support for UW Medicine IT solutions for UW Medicine entities and affiliates. These include but are not limited to:Epic practice management, revenue cycle, and other business applications Epic Ambulatory clinical solutions, Cerner inpatient clinical solutions, and ancillary and clinical support systems Analytics solution and platform for regulatory, quality, and business reportingWeb solution for critical initiatives and the organization's digital communicationsThe PM will work closely with user representatives, other ITS teams, operations staff, and other project team members to initiate projects; develop and maintain project plans, schedules, and other project management document; plan, lead and direct business processes and data analysis; user requirements and functional specification development; configuration and functional testing; and solution implementation.With minimum supervision, the PM is accountable for the project processes and ensuring that project management best practices are followed. PMs play an essential role in working with other team members, other ITS resources as well as stakeholders from hospital operations in managing, facilitating and participating in projects. The PM communicates responsibilities and expectations to team members; manages schedule, scope, and budget; identifies and manages project issues, risks and decisions; ensures quality project deliverables and outcomes; and manages integration and consistency of all components of projects. This position is also responsible for applying UW Medicine ITS PMO methodologies and standards as defined, as well as contributing to further development of these standards.UW Medicine is made up of a complex set of multi-disciplinary clinical, business, and administrative workflows across care settings. The PM needs to gain an understanding of the overall organizational processes and the processes related to assigned projects. The system environment within UW Medicine includes multiple departmental systems, stand-alone and interfaced to multiple clinical and non-clinical data repositories. An understanding of the systems and their integration with assigned projects is critical to the PM's success. The solutions that the PM may be responsible for managing include but are not limited to Cerner, Epic, GE, McKesson Suite, SAP BusinessObjects, Amalga, and Cloverleaf Interface Engine.This position exercises discretion, independent judgment and self-direction in the responsibilities called for. It provides advice and counsel to the Assistant Director of the PMO, project business owners, UW Medicine leadership, and other ITS and operational directors to successfully manage and deliver ITS projects.The position may provide access to restricted or confidential information including: employee and patient information, medical center strategic plans and initiatives, financial information or other sensitive materials and information. The PM should access and use the minimum necessary employee and organization information to perform job responsibilities and duties and only for authorized purposes.Project management functions will be performed in partnership with medical center business partners, ITS, other UW departments across UW entities and affiliates, and assist in reports for other UW and state agencies as needed. Working relationships must be established and productively maintained with ITS and operational department managers and senior leaders in key customer groups at UW Medicine.Responsibilities include:LEAD PROJECT INITIATION AND PLANNING PHASES OF PROJECTS (15%)Using standard tools and templates, facilitate initiation and planning for assigned projects. Ensure completion of standard deliverables, as appropriate. Fulfill roles of facilitator and task manager. Specific duties and deliverables include, but are not limited to:Develop project charter to capture project definition and get sign-off from project sponsor(s) and principal stakeholdersOrganize work required to accomplish project's scope and objectives Work with resource managers to estimate, identify skillset, and assign project resourcesDefine and communicate project organization chart with clear project roles and responsibilities using RACI chartDevelop plans, as appropriate, around specific work threads (e.g. environment plan, training plan, test plan, communication plan) Develop resource-loaded schedule that will be used for baselineComplete project tool set-up with assistance of PMO/Portfolio Services (Project Server, SharePoint)Ensure that project objectives align with strategic vision of the organizationDevelop work breakdown structure across multiple teams and identify critical path in project scheduleProvide input for return on investment analysis as requestedMentor Grade 9 PMs on Grade 9 responsibilitiesACTIVELY MANAGE PROJECT ISSUES AND RISKS (15%)Using standard issue and risk management guidelines, actively manage project issues and risks in the tool throughout the project lifecycle. Specific duties include, but are not limited to:Lead in initial risk assessment in Planning phase, document and develop risk response plans for key project risksPromote and champion active risk and issue identification, prioritization/ severity, and management using Risk and Issue LogsCommunicate issues and resolution steps, risks and response plans to ITS leadership, project team, project sponsor(s), and stakeholders, as appropriateDrive accountability to risk and issue resolutionMentor Grade 9 PMs on Grade 9 responsibilitiesMANAGE SCOPE, SCHEDULE AND BUDGET FOR ASSIGNED PROJECTS (15%)Assuming responsibility for triple constraints throughout project lifecycle. Specific responsibilities include:Ensure time tracking compliance and accuracy for project by project team per PMO policy Track actual labor effort to forecast effort and is able to speak to variance on a monthly basisActively manage budget spend (internal labor hours, external labor hours, hardware/ software dollars) throughout project lifecycleMaintain, update, and communicate project schedule throughout lifecycleIdentify and manage project changes to ensure approved scope boundaries are observed and any deviations go through the change management process per PMO Change Request Policy Ensure that scope changes are in alignment with overall project objectivesLeverage scheduling best practices (e.g. fast tracking, crashing) to optimize project timeline, where appropriate Mentor Grade 9 PMs on Grade 9 responsibilitiesCOMMUNICATIONS, CUSTOMER RELATIONSHIPS, AND PROGRESS/STATUS REPORTING (15%)Develop and maintain a service-oriented relationship with project sponsor(s), organization leadership, principal stakeholders, and project team. Communications, relationship development and progress/status reporting to include:Provide regular status of current efforts, achieved milestones, and current risks and issues in month-end status reports and customized for multiple meeting forums, as appropriateReport project progress relative to the planned progress including a variance explanationFacilitate regular project team meetings with agendas and meeting minutes Maintain and execute on project communications plans and adjust communications style and content to the audience Maintain project SharePoint site within pre-defined standardsPrepare and present to sponsors and/or senior leadership to drive decisions and clear barriers to project outcomesNavigate interests of different stakeholder groups to deliver project outcomesMentor Grade 9 PMs on Grade 9 responsibilitiesMANAGE EXECUTION OF PROJECTS WITHIN STANDARD PROJECT FRAMEWORK (10%)Using standard tools, templates, policies and procedures, manage projects and complete deliverables, as appropriate. Specific duties and deliverables include, but are not limited to:Ensure thorough documentation needed for project (requirements, design, and build/configuration)Ensure execution of test plan, e.g. ensuring test cases performed are traceable to requirements, managing defects, and reporting on test results Manage execution of project tasks, understanding task dependencies and timeline impactEnsure that QA checkpoints are conducted within appropriate project phase timeframeIdentify and coordinate inter-project task dependencies across multiple projects/entities and corresponding timeline impactMentor Grade 9 PMs on Grade 9 responsibilitiesMANAGE IMPLEMENTATION, POST-IMPLEMENTATION, AND SUPPORT TRANSITION FOR ASSIGNED PROJECTS (10%)Lead project and project team through standard Implement and Close phase of the project to include the following:Develop and lead execution of Implementation plan following standard ITS Production Readiness and change control processes Lead in development of Go/No Go criteria and decision-making process, if necessaryCollaborate with support managers to create new support plans or update existing support plans to include new projectEnsure successful and formal production support turnover with production support team managementDevelop standard Post-Implementation Review Report to include project metrics and lessons learnedDevelop implementation plan that takes into consideration deliverables by multiple threads and/or scale for phased or multiple deploymentsMentor Grade 9 PMs on Grade 9 responsibilitiesMANAGE ASSIGNED PROJECT STAFF IN EXECUTION OF PROJECT TASKS (10%)Provide direction and demonstrate leadership over execution of assigned tasks by project team members. Delegate tasks with clear expectations of deliverable scope, quality and timeline constraints, as well as the tools and processes that should be usedEnsure high quality and timeliness of work produced by assigned project staff, and escalate exceptions, as appropriateProvide input, as requested by resource managers, on team members' performance for inclusion in personnel evaluations.Mentor assigned project staff in discipline of Project Management Monitor resource utilization, and adjust resource estimates as neededAnticipate upcoming activities/risk mitigations and resource proactively and appropriately Model leadership and accountability among project team and motivate high performanceMentor Grade 9 PMs on Grade 9 responsibilitiesMANAGE VENDOR EXECUTION AND DELIVERABLES (5%)Lead in discussion with vendor engagement leads at the outset of the project to ensure mutual agreement on working relationships and details including;Define and publish clear roles and responsibilities for vendor project team Define deliverable responsibilities with agreed timelines to align with contractual obligations Manage vendor performance and escalate exceptions, as appropriateProvide input on vendor contractor performance as requested by vendor engagement lead and/or Assistant Director of the PMOApprove for payment vendor time spent on fee-for-service (time and material) agreements and/or coordinate with appropriate leadership on fulfilment of payment milestones on fixed fee agreementsHold vendor accountable to successful delivery of services/products as specified in the SOW.Mentor Grade 9 PMs on Grade 9 responsibilitiesCONTRIBUTE TO PMO STANDARDS, CULTURE OF PROJECT MANAGEMENT AND OTHER PROJECT OFFICE ACTIVITIES (5%)Provide active input to continuously improve PMO standards to best meet the needs project sponsor(s) and stakeholders as well as to support PMO objectives of increased quality and time-to-production while reducing project variability. Specific duties include, but are not limited to the following:Develop and refine PMO standards as assignedParticipate or lead in PMO internal projectsPromote PMO standards and project management discipline to team members and stakeholders Provide input to FY budget planning as requestedBe an expert in certain project management discipline or toolkitWhat you'll bring to the table: (minimum requirements) Bachelor's degree in a healthcare-oriented profession, a technology field, a business-related field, or other disciplines that demonstrate analytical or communications abilities.5+ years experience must include the following:5+ years' experience serving in a project team leadership role with responsibility for managing vendor-packaged software deployment projects and/or process improvement projects 5+ years' experience effectively working with multiple, diverse stakeholders in a complex project environment5+ years' experience managing project work and/or work of others within an established standard project lifecycle framework5+ years' proven experience in a project leadership role with progressively complicated projectsExperience with MS Office tools: Project, Word, Excel, Visio, and OutlookIdeally, you'll also have: (desired skills and experience)5+ years of experience in a formal project management role managing large-scale (10,000 hours), multi-disciplinary projects within a complex environmentAcademic Healthcare experienceProject Server or other PPM tool experienceFamiliarity with technical architecture, including applications, servers, databases and networksContinuous Quality Improvement training and experience leading quality improvement teamsCertification in and/or familiarity with Cerner Millennium or Epic Hyperspace applicationsExperience working as a PM within a PMO that has a standard set of project tools and templatesFormal training and/or certification on PMBOK-based project management techniquesWhat are some of the other tidbits that you might want to know?The individual in this position is expected to work normal daytime hours. However, significant off-hours and weekends may be needed to resolve problems and during implementation and maintenance activities. This individual is also expected to be available for call on a 24x7 basis as needed.Because of the physically separated sites for UW Medicine, this position requires the ability to quickly access sites, using personal means of transportation. Travel to/from includes, but is not limited to, UW Medical Center, Harborview Medical Center, Northwest Hospital, downtown Seattle, and other facilities which are affiliated with UW Medicine.Ability to communicate clearly in English, both verbally and in writing.This advertised job posting may not include the complete official job description for the role.The application process for UW Medicine positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process (i.e. Work Authorization, Criminal Conviction History, Cover Letter and/or others). Any assessments that you need to complete will appear on your screen as soon as you select
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