The Scholarships & Financial Aid Advisor I, is responsible for processing scholarship and student financial aid information for currently enrolled and prospective students and their parents. This position is responsible for the oversight and administration of the Texas Higher Education Coordinating Board B-On-Time Loan Program; coordinate and execute the processing of Federal Direct Parent PLUS Loans and Federal Direct Graduate PLUS Loans; for reviewing students citizenship and immigration documentation for purposes of determining eligibility for federal student aid. Occasionally facilitates workshops, develops and makes presentations on and off campus to groups regarding financial aid and scholarships. May develop, implement, and coordinate special projects and recommendations. Use of professional judgment to solve financial aid problems.
Required Education and Experience:
Bachelorâ™s degree or an equivalent combination of education and experience.
Required Licenses and Certifications:
Must have a State of Texas class âœCâ vehicle driver license or ability to obtain within 30 days of employment.
Required Knowledge, Skills, and Abilities:
Ability to meet deadlines and maintain a high level of accuracy, professionalism and a customer service orientation.
Working knowledge of word processing and spreadsheet programs.
Ability to work individually or as a team in a dynamic organization. Good interpersonal communication skills.
Must be literate in the English language and able to comprehend, give, and follow both written and verbal instructions.
Ability to organize and make decisions.
Ability to relate well with a diverse student population.
Ability to work well under pressure.
Ability to use tact, diplomacy, and judgment in dealing with all customers. Ability to multi-task and work cooperatively with others.
Preferred Education and Experience:
Background and experience in general office conditions with much time spent in contact with students.
Experience in an enrollment management area focusing on outreach and/or retention.
Preferred Licenses and Certifications:
Certified Financial Advisor.
Preferred Knowledge, Skills, and Abilities:
Knowledge of current versions of Microsoft products, including Windows and Office.
Knowledge of Financial Aid or Student Information Systems.
Bilingual in Spanish.
Knowledge of financial aid counseling, verification, rules, and regulations.
Ability to develop and make presentations. Knowledge in an enrollment management area focusing on outreach and/or retention.
Coordinates and performs activities and provides direct support to management pertaining to the B-On-Time Loan Program. Acts as a liaison between the Texas Higher Education Coordinating Board, various colleges, and departments regarding state loan programs and various individual programs or questions.
Assists with reconciliation of the B-On-Time Loan Program as needed. Researches rules, regulations, and peer programs. Reviews appeals related to B-On-Time Loan eligibility. Assists in training other staff on specialized program or service.
Coordinates Federal Direct Parent and Graduate PLUS Loans for currently enrolled and prospective students and their parents, which includes reviewing eligibility and awarding loans, monitoring pending applications, and learning and staying current on loan requirements and federal processes.
Responsible for daily and weekly maintenance of specialized team reports which includes: Sub-eligible, Stafford not eligible, and Algo budgeting. Coordinates changes for those students who attend main campus and our branch campuses (adjusts budgets, aid periods, and aid accordingly). Coordinates changes for students whose classifications change from undergrad to graduate (adjusts budgets, aid periods, and aid accordingly). Coordinates changes for students with additional subsidized loan eligibility.
Provides general financial aid and scholarship advising in a backup capacity or during peak times using discretion and independent judgment for students, parents, and/or prospective students in solving their educational financial problems through scholarships, loans, grants, employment and financial counseling. Awards, revises, and/or approves the awarding of financial aid through the specific controls of program policy and guidelines. Learns to make adjustments if necessary for compliance issues and submits the corrections through a mainframe correction process or submits through FAA Access.
Assists with conducting on and off-campus presentations, seminars, and/or workshops for students. May work at resource tables as requested by groups from TAMU, prospective student groups, and others. Assists in developing and revising financial aid consumer information material, publications and brochures for currently enrolled students, prospective students and their parents, colleges, departments, and university use.
Interprets and maintains knowledge of current federal, state, and institutional policies, procedures, and regulations pertaining to financial aid, student employment, and scholarships. Attends weekly departmental training and monthly operations meetings. May attend local, state, and national workshops, training, and conferences. Hosts and presents at various workshops.
Travel required. May participate in or lead working groups. May be required to drive a University or other motor vehicle to perform this duty. Provides assistance and guidance to other financial aid staff to ensure that processing activities adhere to established policies and procedures. Uses discretion to respond to varied questions that may require researching and consolidating data regarding financial aid, scholarships, and specialized programs. Performs other duties as assigned.
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
Internal Number: R-010236
About Texas A&M University
Texas A&M University is dedicated to the discovery, development, communication, and application of knowledge in a wide range of academic and professional fields. Its mission of providing the highest quality undergraduate and graduate programs is inseparable from its mission of developing new understandings through research and creativity. It prepares students to assume roles in leadership, responsibility, and service to society. Texas A&M assumes as its historic trust the maintenance of freedom of inquiry and an intellectual environment nurturing the human mind and spirit. It welcomes and seeks to serve persons of all racial, ethnic, and geographic groups, women and men alike, as it addresses the needs of an increasingly diverse population and a global economy. In the twenty-first century, Texas A&M University seeks to assume a place of preeminence among public universities while respecting its history and traditions.