CEA Coordinator (Student Service Professional III)- Temporary
Sonoma State University
June 14, 2018
Rohnert Park, California
CEA Coordinator (Student Service Professional III)- Temporary Sonoma State University
Job ID: 104603 Department Name: Student Academic Services, Student Affairs
Salary and Benefits Starting salary placement depends on qualifications, experience and salary budget, and will The anticipated starting salary placement depends on qualifications, experience and salary budget, and will not exceed $4,460 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources.
Application Deadline This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on 06/27/18. Please refer to the Application Process section of this posting for additional details.
Conditions of Employment This is a full time, temporary, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
Responsibilities Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with the Seawolf Commitment, our values include respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
The Center for Educational Access is a newly formed center on campus. It will serve first-generation, low-income, and underrepresented students in a one-stop shop, providing targeted wrap around services and resources to best meet students' academic needs. Programs within the CEA include Educational Opportunity Program (EOP), UndocuResource Center, Seawolf Scholars Foster Youth Program, two TRiO programs: United For Success (U4S) and Multilingual Achievers Program (MAP), the PUERTA Project, and the general CEA program.
Reporting to and under the general director of the Senior Director of Student Academic Services, the Center for Educational Access (CEA) Coordinator performs complex Student Services professional work and is responsible for developing, implementing, and coordinating various CEA-related programs, events, and outreach. The incumbent will collaborate with departments and staff within the CEA, with other departments' campus wide, local k-12 schools, and the surrounding community. This includes the outreach and recruitment of students, and formulating services and strategies that are student, academic, and school-centered, with the ultimate goal of increasing the retention, persistence, and graduation rates of first-generation, low-income, and underrepresented minority students, especially those from Latinx backgrounds.
Major duties of the position include, but are not limited to, the following:
Coordinate day-to-day operations of the CEA, ensuring programming runs smoothly, students and staff stay on schedule, and troubleshooting any issues that arise.
Conduct outreach and recruitment with a goal to identify prospective and current first-generation, low-income, and underrepresented minority students, especially those from Latinx backgrounds, needing additional services provided by the CEA.
Oversee the intake process of First-Time-Freshman (FTF) and transfer students interested in utilizing the services of the CEA.
Work collaboratively with other campus student access programs to ensure all first-generation, low-income, and underrepresented students receive the appropriate resources and services.
Oversee organization of PUERTA's portion of the Summer Bridge program and services in support of the academic success, retention, and graduation of first-generation, low-income Latinx students.
Develop, implement, promote, present, research, analyze, and coordinate CEA programming and events.
Prepare and perform in-depth analysis of outreach and programing statistical updates to the Senior Director of Student Academic Services.
Coordinate and maintain marketing and social media of the CEA.
Work closely with university staff to ensure student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and policies.
Performs other secondary duties as assigned.
Duties take place primarily in an office setting located at Sonoma State University. Additional duties take place indoors and outdoors, when necessary, to support events and other campus activities. The normal work schedule is Monday through Friday aligned with regular campus hours. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. Your specific start time is determined by your Appropriate Administrator. Evening and weekend hours may be required and will be specified only by the supervisor to meet operational needs. This includes participating in Summer Bridge, a two-week long summer program for incoming first-time-freshman PUERTA students. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. The position may require occasional travel, by automobile and airplane, and the incumbent must be able to work some night and weekend hours with overnight stays.
Qualifications This position requires the equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. Demonstrated experience and intermediate proficiency with computers and Microsoft Office (Outlook, Work, Excel) required. Knowledge of databases and student information systems. PeopleSoft preferred. Bilingual in English/Spanish highly preferred.
Working knowledge of the practices, procedures and trends in Student Affairs, with understanding of student services programs, demonstrated experience and knowledge of policies, procedures, and practices in regards to working with low-income, first-generation, and underrepresented minority college students.
This position also requires the following abilities:
Demonstrate multicultural competence through knowledge, skills, and abilities.
Ability to plan, develop, coordinate, and organize programs and services.
Coordinate and prioritize multiple, completing tasks to meet project deadlines.
Carry out a variety of professionally complex assignments without detailed instructions.
Advise students individually and in groups on complex student-related matters.
Strong oral and written communication skills, including excellent customer service skills.
Connect and build rapport with students from diverse backgrounds.
Adhere to strict confidentiality requirements and other ethical standards.
Interpret and evaluate descriptions and explanations of problems brought forward, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action.
Innovative and open to researching and implementing current industry best practices.
Work effectively both independently and as part of a team.
Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances.
Think critically and stay focused under pressure.
A accept constructive feedback and work cooperatively in group situations.
Effectively communicate with all levels within the university, establish, and maintain productive and effective working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents.
Learn and effectively apply a variety of state, federal, CSU, and SSU policies and procedures.
Qualification Note Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.
Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process.
Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters)
In your cover letter, please include what you think are the three most important things to consider when providing support to and working with low-income and first generation students.
2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Mandated Reporting: This position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.
Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.
Located in California's premier wine country one hour north of San Francisco, Sonoma State is a small campus with big ideas. With a tradition of promoting intellectual and personal growth, leadership opportunities and technological proficiency, SSU offers its students a friendly, safe and informal atmosphere on a beautiful campus setting. Currently, campus housing accommodates students in both apartment and residential suite style facilities. While SSU generally accepts all qualified students who apply from high schools in its service area, 80 percent of the freshmen and 55 percent of the junior transfer students come from outside the North Bay region. With almost half of its student body living on campus, it is one of the most residential campuses within the system.