Located in central Denver’s historic Washington Park residential neighborhood, associates at Porter Adventist Hospital enjoy beautiful surroundings, leading technology, outstanding leadership and easy access to everything great central Denver has to offer. As a full-service Magnet® designated, 368-bed acute-care referral center specializing in behavioral health, cancer care, joint replacement, spinal care, advanced robotic surgery and organ transplantation, Porter Adventist Hospital treats some of the region’s most complex medical cases and surgery patients. Our Heart and Vascular Institute is the first and only program in Colorado to receive full Heart Failure Accreditation status from the Society of Cardiovascular Patient Care. We have also received numerous awards and honors including: The Healthgrades Patient Safety Excellence Award (2014); top 50th orthopedic program ranking by U.S. News & World Report with high performing honors in eight specialties (2014); an “A” rating from the Leapfrog Group for Patient Safety (2014), as well as many others. The Porter tradition of blending science and spirit began more than 75 years ago by Denver businessman Henry Porter with his generous donation after he experienced care at a Seventh Day Adventist Facility in CA and sought to bring that same philosophy of care to Denver. If you are ready for a career where the work you do truly transcends the walls of a hospital, we invite you to learn more at: http://www.porterhospital.org/
Responsible for receiving phone calls and fax requests to schedule patients for outpatient tests. Complete pre-registration of scheduled patients, and ensure a valid provider order is obtained.
Minimum Education Requirements
High School Diploma or GED required
Minimum Experience Requirements
1 year previous Patient Scheduling or Patient Access experience preferred
Office experience in a healthcare environment, medical terminology, knowledge of CPT/ICD-9 codes, ability to multitask and prioritization skills.
Position Duties (essential functions denoted with an * )
Maintains scheduling system: ensures schedule is up-to-date with no conflicting appointments.*
Maintains a pre-registration accuracy rate within the departmental guideline.*
Demonstrates the importance of quality and integrity of captured patient information with regards to patient confidentiality.*
Demonstrates a working knowledge of medical insurances and the financial responsibility for the patient. Check insurance eligibility.*
Accurately Schedules patient exams in a timely and professional manner.*
Responsible for all incoming lines, handles numerous specialty calls, initiates calls to providers.*
Has accurate knowledge of all outpatient tests.*
Give instructions on all tests, especially those that require a special prep.*
Performs pre-registration process through timely, accurate, and courteous completion of patient clinical and financial data by telephone.*
Maintains the established pre-registration standards.*
Educates patient prior to arrival on directions to hospital and internal departments, patient portion, registration process, and any documentation needed.*
Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Internal Number: 484326600A0
About Centura Health
Find your ideal career at Centura Health! With 16 hospitals, physician clinics, hospice services, home care and senior living communities, Centura Health's vast network of care spans Colorado and Western Kansas so you can experience a balanced lifestyle and enjoy a fulfilling career anywhere you want to work, live and play in Colorado. From the fast pace of a Denver-area Level 1 Trauma Center to a smaller rural or mountain hospital – we proudly offer a more diverse range of work settings and locations than any other health care employer in the state. Centura is an equal opportunity employer.