CEA Advisor (Student Service Professional II) - 2 Openings
Sonoma State University
May 18, 2018
Rohnert Park, California
CEA Advisor (Student Service Professional II) - 2 Openings Sonoma State University
Job ID: 104586
Department Name Student Academic Services, Student Affairs
Salary and Benefits The anticipated salary placement depends on qualifications, experience and salary budget, and will not exceed $4,093 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary Link or by request from SSU Human Resources.
Application Deadline This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on 05/30/2018. Please refer to the Application Process section of this posting for additional details.
Conditions of Employment This is a full time, temporary, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
Responsibilities Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with the Seawolf Commitment, our values include respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
Reporting to and under the general supervision of the Senior Director of Student Academic Services, the Center for Educational Access (CEA) Advisor is responsible for working as a team member with fellow CEA advisors to provide direct student services to CEA students who are first-generation, low-income, and from underrepresented minority populations, and, as appropriate, CEA alumni, applicants and prospective applicants not yet attending the University concerning their academic plans and progress, academic schedule, choice of major, and other academic activities, to assist in making decisions concerning personal educational goals leading to graduation.
Major duties of the position include, but are not limited to, the following:
Advise CEA students regarding general education requirements, appropriate class selection, academic policies and procedures, and campus resources.
Help CEA students define and develop realistic educational plans.
Guide CEA students through the various pathways to declare a major.
Closely monitor CEA students to proactively identify at-risk scenarios, identify opportunities to develop, implement, measure, and improve academic success strategies.
Work closely with university staff to ensure that student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and policies.
Cognitively guide CEA students to develop accountability for their decisions and an understanding of how those decisions impact their success.
Provide CEA students with proactive guidance on acclimating to their new academic lifestyle and building supportive personal environments and best practices to facilitate their student success.
Empower CEA students to maintain effective connections to Sonoma State University.
Actively participate in advising initiatives and events.
Maintain advising records and confidential student evaluation records.
Participate in the planning, development, implementation, and programming of Summer Bridge.
Performs other secondary duties as assigned.
Duties take place primarily in an office setting located at Sonoma State University, however may include working indoors and outdoors when necessary to support events and other campus activities. The normal work schedule is Monday through Friday aligned with regular campus hours. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. Your specific start time is determined by your Appropriate Administrator. Evening and weekend hours may be required and will be specified only by the supervisor to meet operational needs. This includes participating in Summer Bridge, a two-week long summer program for incoming first-time-freshman students. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. The position may require occasional travel, by automobile and airplane, and the incumbent must be able to work some night and weekend hours with overnight stays.
Qualifications This position requires the equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year -for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience. Demonstrated experience and intermediate proficiency with computers, including standard office technology and Microsoft Office Suite (Outlook, Word, Excel), databases and student information systems required. PeopleSoft experience preferred. Bilingual English/Spanish highly preferred.
Working knowledge of the practices, procedures and trends in Student Affairs and Academic Advising, with understanding of student services programs, demonstrated experience and knowledge of policies, procedures, and practices in regards to working with low-income, first generation college students.
This position also requires the following abilities:
Demonstrate multicultural competence through knowledge, skills, and abilities.
Use initiative and resourcefulness in planning work assignments
Advise students individually and in groups on student-related matters.
Strong oral and written communication skills, including excellent customer service skills.
Independently plan work, solve problems and use sound judgment to take action .Make decisions within established parameters, regulations and guidelines and recommend changes in procedures to address student support needs
Innovative and open to researching and implementing current industry best practices.
Connect and build rapport with students from diverse backgrounds.
Adhere to strict confidentiality requirements and other ethical standards.
Coordinate and prioritize multiple, completing tasks to meet project deadlines.
Work effectively both independently and as part of a team.
Be flexible in handling change and challenges.
Think critically and stay focused under pressure.
Work in a fast-paced environment where constructive feedback from others is encouraged.
Develop positive interpersonal relationships to maintain effective and inclusive working relationships amongst diverse populations including faculty, staff, administration, students, and members of the community and public.
Learn and effectively apply a variety of state, federal, CSU, and SSU policies and procedures.
Qualification Note Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.
Application Process Click the 'Apply Now' to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process.
Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters)
In your cover letter, please include what you think are the three most important things to consider when providing support to and working with low-income and first generation students.
2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Mandated Reporting: This position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.
Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.
Located in California's premier wine country one hour north of San Francisco, Sonoma State is a small campus with big ideas. With a tradition of promoting intellectual and personal growth, leadership opportunities and technological proficiency, SSU offers its students a friendly, safe and informal atmosphere on a beautiful campus setting. Currently, campus housing accommodates students in both apartment and residential suite style facilities. While SSU generally accepts all qualified students who apply from high schools in its service area, 80 percent of the freshmen and 55 percent of the junior transfer students come from outside the North Bay region. With almost half of its student body living on campus, it is one of the most residential campuses within the system.