First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning May 1, 2018.
Student Services Professionals are responsible for providing a wide variety of professional services and activities performing complex financial aid professional assignments, providing independent financial aid advisement and guidance in individual and group settings utilizing basic counseling techniques involving financial aid and/or related issues. Incumbent spends substantial portions of time in advisement sessions. Assisting students to identify their college related financial needs, helping them to think them through, evaluate them realistically and deal with students' particular student circumstances to select best financial aid options. The purpose of these services and activities is to assist students in experiencing a successful financial transition into the university and to provide learning experiences. Such services and activities may include providing information and guidance to students on money management and academic success for maintaining financial aid eligibility on an annual basis throughout their academic years; assisting students to think through problems and select suitable solutions and courses of action; evaluating student needs and authorizing services; coordinating and administering programs, events, and projects; facilitating student involvement in campus life; advocating the needs of individual students and groups of students to university administrators, faculty and staff; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges.
Under the general supervision of the Director of Financial Aid, the Financial Aid Advisor is responsible for advising and counseling applicants, parents, and others regarding all aspects of financial aid such as the application process; need calculation, eligibility, awarding, rights and responsibilities of aid recipients, federal and state regulations, and institutional policies and procedures. Other duties include administrative responsibilities for a major institutional aid program and/or campus-based grant programs, participation in financial aid related outreach activities and acting as the liaison between other campus faculty and staff; has; develops policies and procedures and provides training for assigned programs. Acts as the resource specialist for information on scholarship and grant programs, and ensures office compliance to program regulations. The incumbent maintains a thorough knowledge of federal, state, and university policies, procedures, and regulations pertaining to financial aid policies and procedures for awarding funds, making award adjustments, and applying professional judgment. Demonstrates the ability to reason logically, draw valid conclusions and make appropriate recommendations.
Bachelors of Arts and/or Bachelors of Science in one of the behavioral sciences, public or business administration or a job-related field AND three years of professional experience in one of the student services program areas or in a related field. A Master's degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. People Soft Financial Aid Software experience desirable. Working knowledge of the practices, procedures and activities of financial aid. General knowledge of the methods and problems of organizational and program management; and general knowledge of the principles of individual and group behavior. Ability to interpret and apply financial aid rules and regulations and ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; ability to advise students individually and in groups on routine matters where required; ability to recognize diverse populations of value systems and work accordingly; ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private/public agencies, committees, and community contacts; ability to rapidly acquire a general knowledge of the overall operations, functions; demonstrated ability to make decisions and carry through actions having implications with regard to other programs or services. Applicants must possess excellent skills in written communication, public speaking, and supervision.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.