Position Overview Provides general oversight of compliance and regulatory activities for specified regions. Works with business unit leaders to inform of licensing status of employees, as well as provide updates of requirements.
Ensures and monitors compliance with all federal, state and local regulations while advising management of pending legislation and regulatory changes that will impact the company.
Serves as subject matter expert for licensing requirements and ensures locations and employees are in compliance with federal, state and local law.
Assists with the mediation of regulatory concerns and representing the company interests when necessary.
Seeks to proactively resolve compliance issues.
Performs audits for compliance with regulatory and third party audit standards and provides timely report findings.
Partners with members of service, technical and training teams to ensure compliance with federal, state and local regulations.
Serves as liaison with state regulatory and pest control associations.
Receives and updates licenses or certifications for initial set up and renewal and escalates license issues to responsible parties.
Works with branch, customer center, or Service Quality Managers to ensure proper licenses or certifications are assigned to each employee as defined by company policy and regulations.
Maintains standards for license requirements, verifiable documentation and updates/communicates requirements to field management as needed.
Bachelor's degree and 2-4 years related experience and/or training in regulatory or licensing compliance programs (or equivalent combination of both)
Ability to read, analyze and interpret government regulations, general business periodicals and professional journals
Knowledge of pest control industry regulations preferred
Ability to effectively present information and respond to audience inquires
Ability to obtain/maintain state pest control licenses and certifications
Valid driver's license
Previous experience in managing service audit systems or processes is preferred
Strong verbal and written communication skills
Proficient in Excel or other data analytics tools
Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to:
Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Sitting for long periods of time while using office equipment such as computers, phones and etc.
Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. Incumbent is required to have:
Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading. Incumbent will be subject to:
Inside working conditions: The change of building environment such as with or without air conditioning and heating.
ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
At Terminix®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled professionals can achieve true satisfaction in their own lives.
We are proud to offer our exceptional associates competitive compensation, comprehensive benefits and outstanding opportunities for professional development. If you're committed to providi...ng the highest level of customer service, we have an ideal opportunity for you. In this position, you will apply company product to customers’ structures according to schedule and as needed based on service requests.
At Terminix, people come for a job and stay for a career. As a Terminix associate, you’ll enjoy excellent compensation and benefits as well as the opportunity for the professional growth and respect that comes from working for an industry leader. Qualified candidates must have a high school diploma or general education degree (GED). We perform criminal background checks, motor vehicle record checks and drug screening.