Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SMPrimary Responsibilities:Management concepts through the project life cycleHelp drive growth through the deployment of new concepts and programsCollaborate with cross functional resourcesTrack and communicate analytic status to peers and leadershipFacilitate cross functional meetings and communicate issues / decisionsFacilitate team meetings and communicate issues / decisionsDevelop and maintain all operational documentationManage multiple projects and programs at various stagesCreate new tools and processes to enhance testing of conceptsLead information gathering sessions to enhance testing of conceptsEnsure new concepts have required data before testingEnsure deliverables are met within scope / time frame / resource constraintsEngage functional partners (Telecom, Technology, Facilities, Operations, Training, Reporting Product, Quality, Legal, Regulatory, etc.) to effectively deliver on each projectManagement of the operational pipeline to ensure operational coverageProvide project support for the end - to - end process of testing concepts and programs analyticsProvide project support to various projects and initiatives within SPOTReview process efficiency and effectiveness and identify process improvementsProvide explanations and interpretations within area of expertiseAnticipate customer needs and proactively plan for deliveryEffectively perform project management role including utilization of support tools: Charter / Scope, Project Plan, IRAD / Issue Log, Lessons Learned, etc.Recognize risks proactively and utilize appropriate resources to develop mitigation strategies that minimize customer and operational impactCommunicate / disseminate critical information to multiple audiences including executive - levelEffectively express ideas and information in writing and orally to individuals and groupsDemonstrate decisiveness in resolving business problems, making decisions and identifying prioritiesAssume additional responsibilities as assigned
Requirements:Bachelor's Degree (or higher)3+ years of experience in leadership (Ability to successfully manage and lead others; direct and / or matrix supervisor experience) and / or project management role3+ years of experience in tracking, planning projects, interpreting complex data into recommendations and making data - driven analytical decisionsPrevious experience functioning in a multi - project environment with changing prioritiesAbility to engage functional partners (AAL, Clinical Programs, Operations, Training, Reporting Quality, Legal, etc.) to effectively deliver on each projectPrevious experience developing a highly functioning project team and drive the team and business leaders on all initiative phases including achieving clarity on scope and deliverablesEffective data analysis and interpretation experience (ability to encompass business analysis deliverables into work)Assets:Experience in process improvements using Lean and Kaizen methodsPMP CertificationSoft Skills:Ability to adapt in a dynamic and high - growth environmentHealthcare and / or healthcare operations experienceExperience in managing diverse group of stakeholdersDemonstrated ability to communicate ideas clearly and concisely to leadershipDemonstrated ability to prioritize and balance multiple priorities and projectsAbility to prioritize and manage multiple tasksProven ability to work in a team settingExcellent oral and written communication skillsInitiative and independence, ability to find a way to get the job doneStrong written, verbal, analytical, organizational, time management and problem solving skillsProven ability to work independently.Strong operations and organizational understanding in a matrix environmentInterpersonal skills to influence and spur cultural change, facilitate and enhance performance within a cross - functional environmentAbility to gain acceptance for ideas, plans, actions and then implement flawlesslyAbility to implement strategies across organizational boundariesAbility to analyze root cause issue, problem solve and provide key recommendations for implementation process improvementsSkill, willingness and drive to go extremely deep to analyze / solution / drive alternativesPhysical Requirements and Work Environment:Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling other objects, long periods working at a computerService center environment with moderate noise level due to Representatives talking, computers, printers, and floor activityCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Optum Operations, AAL, Clinical Programs, Operations, Training, Reporting Quality, Legal
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.