If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) The Associate Vice President (AVP) of the Prospect Park Center of Excellence (PPCOE) is responsible for daily operations of all Billing and Collections functions for 19 acute care facilities. This includes coordination with hospital departments affecting revenue cycle processes. This role will have operational and financial responsibility for core functional operations of billing, collections, system support, and expected reimbursement. The AVP is expected to interact with other Optum360 leaders at the System level for those customer facilities serviced and deliver a positive impact on the company's financial and operational performance. In this role, they will review progress against business case expectations and assures financial and operational risk is properly managed. The AVP is responsible for optimizing the financial performance of the facilities it serves. Major Responsibilities:Responsible for achievement of client service level agreement targets including Cash, A/R, Denial, and Bad Debt targets Development and oversight of operational plans Collaborates with the client as appropriate to improve operational performance for RCM services Work closely with the VP of Service Center Operations to communicate and report results Provides leadership and input into the architecture, detail design and development of the business office organization Oversees the deployment of company operating model (TOPs) and philosophy Oversees and monitors progress against specific business goals and cost containment efforts Provides input on the refinement of service level agreements with customer leaders and representatives; responsible for market and area satisfaction with overall performance Leads team in day to day operations of specific functional responsibilities Performs duties and job responsibilities in a manner that supports the mission, vision and values of Optum360 Contributes to the development and implementation of strategic direction for the Revenue Cycle process for supported facilities Oversees the monthly results and planning Ensures that financial analyses, financial forecasts and routine reports are completed accurately and within established schedules for operational areas Identifies and provides implementation recommendations and administration concerning means for reducing costs and/or increasing revenue based on market trends and industry operating procedures Participates in the development of short and long term objectives that will assure the continued growth of Optum360 and the provision of healthcare services required by the community Monitors performance and communicates with Information Technology management to ensure optimal use of installed technology, planned system conversions and identify future needs Performs staff reviews and prepares performance documents for direct reports Promotes employee engagement and satisfaction Practices and adheres to the Mission and Values of Optum360 Assist Optum360 with designing Best in Class RCM Operating Model Other duties as assigned May require travel between the various locations, occasional travel out of the area and travel to outside offices
Required Qualifications:College education or equivalent experience managing large scale operation Experience leading large organizations (must be 5 or more sites) At least 10+ years of revenue cycle management experience with five or more years of leadership; healthcare provider service background preferred Must have broad experience with RCM operations, people leadership, and transition / change management Industry knowledge Must be proficient in packaging PowerPoint presentations summarizing outcomes PC skills - skilled in Microsoft Office applications and others as required Ability to communicate long term goals and lead leadership team in development and implementation of performance improvement initiatives Ability to execute large scale transition while monitoring ongoing changes for performance impact Strong and engaging leadership qualities Ability to earn respect and trust of facility CFOs and other external customers Project management - administers using tools and processes to identify and communicate project goals, schedules, responsibilities, progress and performancePreferred Qualifications:Experience in healthcare billing and collection or similar service environments Managed Care financial and operational experience Experience with organizational start-ups, mergers, acquisitions, operational consolidation and shared services Consulting experience in areas of business transformation, finance re-engineering, shared services, change management and project management Health Plan OperationsCareers with Optum360. At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doing your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: billing and collections center of excellence (CoE), multi-facility, Dignity Health, revenue cycle, Service Center, Sacramento, CA, California
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.